Get matched with top sink installers in South Lebanon, OH

"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"Zak showed up on time, looked at my to be fixed list and went right to work. He was able to loosen the shut-off valves in both bathroom sinks, so we we didn't have to replace those. (I'm 70 and arthritic, no strength in my hands and wrists.) If the shower regulator goes wonky again, I should be able to fix it myself as Zac showed me how. No charge for that fix. The toilet needed a new flapper-apparently the el crappo one I had used was no good-it was worth the $15 charge to finally not have to turn the water on/off to use the toilet! The cost of the project includes the new faucet which I guess to be $80-100 retail range (a nice Delta basic with sprayer). It was not a simple replumb; there were some challenges getting the old faucet out as parts were rusted and fused. Zac explained everything along the way, took care not to make a big mess and cleaned up after he was done. Took about 3 hours start to finish, including the time Zac took to go purchase the faucet and get the special tools needed to cut apart the old rusted parts. They will be coming back to install some shower rails for us after they get the parts. I will be calling these folks for any more plumbing repairs I need. I was so nice to call and actually talk to a live person and not play phone tag. I called them on a Thursday afternoon and they were here the next Monday morning as promised. This was a non-emergency call. BTW-they do charge $85 for a service call. This was work Plumb Tech originally did in December 2017. I had washed dishes in a dishpan and when I dumped the dishpan, water gushed all over the floor. I called they sent a tech over immediately-here in about 20 minutes. Turns out my old house and somewhat wobbley sink cabinet contribute to loosening the joints. The tech re-attached everything and tightened all the joints as much as possible. Everything is now working fine again. Done at no additional charge to me. I really need to have new cabinets installed so the sink will not move even a little, but the house is not worth that expense at this point. (We will be investigating some way of stabilizing things.) I really appreciate the fast response and not being charged."

"They were top notch. They were always on time and professional."

"Called 5/19/2014 to make an appointment talked with Derick said "he could come by in about 20 minutes" arrived before the 20 minutes were up. Showed him what I had found as I was going to replace our toilet. He looked at the flange and what I thought was the lead drain pipe soldered to the flange. He said " the pipe wasn't soldered to the flange it had been on there so long it just appeared to be". He separated the flange from the pipe told me he would have to go to Lowe's to get a new flange and would be back in about 20 minutes. Before he left we discussed the price for the work being done. When he came back and was installing the new flange we talked about the cost for him to install the toilet while he was here. I had him also install the new toilet. Installed the flange, new toilet and everything is working just fine.
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"I needed a few small thing repaired at my home. Jeff showed up right on time and took care of everything quickly."

"It went very well.  He was very detail oriented and there were no hidden costs.  The bathroom turned out even better than we imagined.  We were on vacation when he worked on the bathroom and when we came home our bathroom was nicer than the resort we were staying at!  He had a lot of great ideas and was willing to work with us on what we wanted.  The subcontractors that came in were great as well."

"Jason and his crew were professional, punctual, worked quickly and did a great job! I noticed that some additional touch-ups were done that were not even part of the original quote."

"He was quick. He recommended not to put a bigger one because we don't need it and I appreciate it."

"Both the sales and service were excellent! Pete was a highly professional salesman--while I didn't bite on his first estimate, he did respond to my counteroffer and made it work. I appreciated his friendliness, punctuality, and expertise. He treated me respectfully and demonstrated his product well. I had consulted several companies, and he was one of the main reasons I chose Windows Direct. On install day, Chris and his two-man team arrived promptly at 8AM and got to work right away. If they took breaks, I did not notice, as they moved efficiently and quickly through the job, finishing by 4PM. Despite the quick pace, they did not cut corners or provide shoddy work. Moreover, they worked cleanly, sweeping up and taking care with my walls and floors. While there were a few minor nicks and scrapes, I don't know how you could do that level of work without expecting to do a bit of touch-up at the end. Chris offered to do that work as well, but I gladly took care of it myself, as they had already exceeded my expectations. The caulking was done beautifully, both inside and out. Overall, I had a very positive experience with the company and its staff. A last minute call on the Tuesday before installation asking if I could have the install done the next day or Thursday instead of Friday because one of the crew could not work on Friday rattled me a bit, but ultimately did not take away from the the overwhelming number of positives in working with this company."

"Arrived a little late but not a problem and we know each job can be unpredictable in terms of time, especially since they came same day we called! Pumped out and gave advice on how to keep system in good shape to minimize need for future pumping. I am not rating price because I don't know if this is especially high or low but it was sure worth it to have everything draining well again. Thanks."