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"9/16/16 Signed contract to replace a bow window with 3 double-hung windows. 9/26/16 Technician takes inside/outside measurements. 11/9/16 Installers arrive. Job not completed due to defective/missing components. Installer and I reviewed work completed, I signed Zero Defect Form with installer notes, paid balance due, holding back 10% for work not completed. 11/10/16 Call from Rich Cavanaugh, CRM. I am disappointed project not completed. He said I would hear from Service in about 2 weeks. 12/1/2016 I called Service, left message, no call back. 12/2/2016 I called Service. Told me I should get a call next week to schedule. 1/3/17 I called Service and was told everything in. Will call back with date. 1/4/17 Call from Service with date. 1/16/17 Service tech arrives without all components to complete job. After a couple of phone calls and much discussion he goes to local lumber yard and buys what he needs to complete exterior work and installs it. Interior work must be delayed until a window sash is ordered. 1/16/17 I call Rich. I am disgusted. Why was I told all components were in? 1/17/17 Call from Rich. Window sash has been ordered. I will get a call from service when it is in. 1/20/17 Call from Service. Sash will be in on 2/3/17. Completion date set. 2/8/17 service tech arrives to install sash and replace damaged interior molding. All work completed, but just as tech is leaving the glass in the newly-installed window sash cracks. A new sash will need to be ordered. And so the saga continues. My comment is this: The windows are well-made, energy-efficient, and beautiful. The installers and service technicians are professional, skilled craftsmen and do excellent work. Service administration and scheduling is inefficient and unacceptable. Installation of 3 windows should not take three months! On a positive note, the 10% I held back was waived as compensation for my inconvenience. Not holding my breath for the new sash."

"I put in a request to replace my mailbox. I was quoted a price of $ 450. Prior to agreeing to pay for the job, I asked the business to give me a breakdown of what I would be paying for the work (I.e. replace the post, pick up materials, disposal of old mailbox, etc.) I did not receive a response after that. I make it a practice not to pay anyone until I see a breakdown of what I’m paying for. While I cannot accuse him of doing so, I did not want a situation in which someone would go out, pick out a mailbox for me, take off the old one, put the new one on the old post and leaving me to deal with the disposal of the old one for $450. Just didn’t work out for me with this contractor."

"Lou and his crew were a pleasure to work with from start to finish. They removed and replaced an old deck with composite material and new decorative skirting and stairs. We couldn’t be happier with the finished deck and would absolutely recommend Perfectview Remodeling."

"It went extremely well. They were able to remove a stubborn stain on the carpet. I will definitely use them again."

"Brian was great. He called when he was delayed and arrived at the new time when he said he would. He inspected the roof and determined that squirrels had chewed and damaged the lead flashing around the chimney leading to water running down a rafter. He did a repair with silicone to make certain it would not leak and scheduled a time for them to come back to do a permanent repair. <br />"

"This was the first outfit that I was entirely pleased with. Randall was very knowledgeable about the products he works with and was able to match the windows on our old farmhouse.  The price was right.  I was apprehensive about the installation on this funky old building but they came with the A team crew and changed them all up in two days.  I was amazed.  They came steadily and stayed completely on our job, working long days to finish forthwithly. I look forward to working with Window Works again in the future.  Straight up solid work for a good price. <br />"

"As usual Mark and his team got the work done on time and on budget, I have used JHI several times over the last 15 years from major jobs such as replacing my deck and bathroom remodel to floor refinishing and door replacement and have always been highly satisfied with the quality of work,professionalism and price. I would highly recommend JHI for any of your home improvement needs. <br />"

"When I called Patrick Kubala Home Improvement for an estimate, Mr. Kubala returned my phone call in a timely manner. He came out the next day at 9:00 am and was prompt. He listened to what type of door I wanted and showed me all of my options. I selected a door and screen. The price was reasonable. The day of installation, his staff arrived at scheduled time and did an excellent job and also did a great job with cleaning up. I will definitely use them again for future projects."

"Keith did a great job helping us obtain the building permit, explaining the decking options, and designing the deck. The deck completely covers old concrete steps and makes entrance into our home much easier. Keith used Trex material for the deck, which is maintenance free; he negotiated a good deal with the supplier for the color which closely matched our other deck. He suggested a local electrician for us to consult about lights along the stairs. Keith communicated with us in a timely basis and we always knew his schedule. We would not hesitate to hire Keith again for another project."

"High quality product <br /> Polite and efficient installer <br /> Mistake ordering interior molding that delayed project completion <br /> Inadvertent damage to interior that was not the "responsibility" of Pella that required additional work whose cost was covered by further discount by Pella.   <br /> Also, there's a "ding" on one of the inside window frames - a blemish on the finish that apparently occurred during installation. <br /> This was not my understanding or expectation going into the project. <br />"