Get matched with top fridge, freezer or ice maker repair or service pros in Springville, IA

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"He was very professional. He knew what to do and did it. The repair work was well done and he is a competent individual. I highly recommend him to anyone who needs work on an appliance or any of the other talents he has. He is a handyman as well as an appliance repairman."

"He was quite knowledgeable and helpful and while he could have fully repaired my dryer he could not in good conscience go that route as the cost of parts alone would have exceeded the cost of merely replacing the dryer, so through no fault of his he couldn't complete repair work. I highly recommend him as he would rather loose out on a few bucks by being honest than gouge customers through dishonesty"

"Technician took time to troubleshoot, diagnose and repair Problem"

"Tom Smock was early, efficient, completed the repair work quickly, informed us and showed us the problem that caused the food compartment cooling system to fail. Mr. Smock was very friendly and pleasant. We were exceptionally well pleased with the service. We requested an annual maintenance service call inspection for the week of May 16, 2018 to keep the Refrigerator in good operating condition because we had invested $3000+ in the 4 door Samsung Refrigerator. It was used only 27 months, and failed 3 months after the purchase warranty had expired. ________________________________________________________________________________________________________________________________________ In our research for a "technician repair" service we found there are many complaints with Samsung Appliances and we would not recommend a Samsung appliance to anyone. Another family member had purchased a Samsung front-loading washing machine also from Lowe's Home Appliances and they reported receiving very poor service from Lowe's. They sent out a technician who could not fix the Samsung Washing Machine. The extended warranties for Samsung Appliances is simply a scam with the technician going from job to job without repairing the appliance "because" the "digital programming panel" was burned out and dead. The recommendation suggested was to "buy a new washing machine." Ordinarily, we have been very pleased with Lowe's products and services, but in the case of the Samsung Washing Machine, the family member was very dissatisfied with the service call as well and with the Customer Service repeated phone calls that were apparently long-distance overseas with a call center using agents who did not speak fluent English. ____________________________________________________________________ Fortunately, Smock Companies provided us with GREAT service. Mr. Tom Smock knew exactly what he was doing, performed the job quickly and we will give good word of mouth referrals to the Smock Companies in Southeastern Iowa. May God Bless them with excellent success. Thank you Home Advisor for the recommendation to Smock Companies, LLC. We will certainly promote your efficient services to locate a very professional and competent home appliance service provider too!"

"Arrived on time. Performed reqested repairs. Cleaned up afterwards. Very professional."

"I was searching Home Warranty providers after a bad experience with my 7 year, soon to be terminated "former" Fidelity Home Warranty service provider. Warranty service providers are essential, for they step in and "act" when life deals you an "Oh Crap" situation like your refrigerator suddenly quits. Every high dollar appliance in a home has a life span that will end whether your prepared for it or not. It's a common occurance that leads to unexpected higher debt concerns while you frantically attempt to save your food from going bad. Got a minimum of $1,700 to get a new one? A truck or a really good friend to borrow theirs to pick it up? Plus time to allow it to achieve proper temperature to transfer your temp sensitive food! Well if you haven't experienced this type of event, in your life, you will! I began by doing some easy research online like searching for best Home Warranty providers. I put some inquiries out to prospective providers and as expected, the sales calls began to ring on my phone. They all have why "they" are the best provider - so take notes and compare policies. Ask whether they cover swimming pools, septic systems, roof repairs etc. So my phone rings with an out-of-state area code and it's Zach from Choice Home Warranty. While on the call, this enthusiastic salesman hit all the "trigger" items I was looking for; *Annual Service Price *Price per claim deductable *Response time You know, all the "need to know" info that helps you make an informative decision. I started paying $550/year 7 years ago in 2014 with my old service provider. The per claim fee was $65. Today in 2022, it's $710/year and $85/claim. Was it worth it you ask? If I figure the math, my total cost over 7 years and only 4 claims was $4,450 or $636/year. This cost paid to replace my pools salt cell and chlorine generator ($1,800 in parts alone), 2 separate Air Conditioner repairs which replaced the coil fan motor, a circuit board replacement, system coil cleansing, relays and a capacitor. (No idea of how much my total cost would have been. I paid $65 twice. Nice huh?) 1 roof repair that replaced the "Cricket", which is a 15' roof section elevational change just below the ridge line. It's important to remember that these repairs don't include "hidden costs" which are personnel and service labor rates. Something you will pay for without a Warranty Service. Here's the best part of the call from this AWESOME salesman. He offered me 6 year "fully transferable", rate locked for life" service policy that when divided out by 6 is LESS THAN WHAT I WAS PAYING ANNUALLY, 7 YEARS AGO!!! So, is a Home Warranty plan a safe bet??? I have a 9 word answer for those without a Choice Home Warranty service plan. YOU BET YOUR DRIPPING SWEATY BUTT CRACK IT IS!!! Props to Zach, YOU DA MAN!!! Tim in Sunny Arizona"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"all requests were completed beyond expectations."

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