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"Marcus is a pro, hands down, I already used them 9 times, Marcus is very punctual, he's a nice guy, and very professional, he installed my hardware firewall and configured it in a very secure setting."

"He fixed my computer issues at a very reasonable price."

"Friendly techs. Fast & efficient service. Definitely knew what I wanted & needed from the beginning. Will definitely hire them again for the future!"

Thinking about adding new tech or appliances? Get a free In-Home Consultation from Best Buy. A Best Buy, In-Home Advisor can visit your home, show you what is possible, and create a customized plan. Best Buy, works hard every day to enrich the lives of consumers through technology, whether you come to us online, visit our stores or invite us into your homes. We do this by solving technology problems and addressing key human needs across a range of areas, including entertainment, productivity, communication, food, security and health. Call today! \n\n

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"My husband & I own a small business and I needed help with something on my lap top which I use for all our work. I didn't have a virus but needed what I guess would be a repair. I called and spoke with Bob who suggested I make an appointment as my issue could take some time. I called back a few days later & made the appointment. He called at exactly the agreed time. I'm familiar with having a company/person take over my computer which he did and then I went back to work while he did his work. He did need to call me several times about certain things but I basically did my work--but I admit I also watched at different times as he worked. It turned out what I needed took much longer than what he thought - he also told me that my old (about 10 years) lap top would be like it was when it was brand new! Not only was that accomplished he went way beyond fixing the original issue which was hard drive space (or lack of). He was very helpful with any questions and explained things in a way I could understand! Because it took so much longer I offered to pay more money but he would not accept any additional payment. I will be getting a new PC in a few months and I will definitely be contacting him to set some things up, walk me through some other things & handle some installations. It's SO nice to have someone trustworthy because let's face they can have access to everything on your computer. Don't hesitate to contact this company - my only few pieces of advise - have all the information you can gather about your PC/laptop - age - kind etc, a clear or as best as possible description of your issue, schedule extra time as it can take longer & if you 'watch" and see things you don't understand - don't panic - they will get things done as promised & most likely better!"

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I had an appointment by phone. He was there and ready on time. He came unto my computer, fixed errors, removed junk and potential threats. He also re-installed Trend Micro security which is superior .I highly recommend him. You can trust this guy.

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"I had purchased a big deal for the service and it did not turn out very well. The big deal was $49 for a remote computer tune up. He got back to me right away and then he did not call me back for a while. He did a complete scan because he messed it up. I felt like he could have been more professional. I ended up trying to contact him a couple of times. There were no additional charges. I appreciate that he did a complete scan instead of a partial. The computer is running faster to an extent. There was a little bit of an improvement and I used another company after which I saw a huge difference. He tried to make it up."

"My second appointment with Geek Choice in March went well. The phone call from the office to determine what I wanted to accomplish at the visit is a great idea. I would say that here is where Geek Choice can look for complications. For example, someone who's used a computer at work and at home may still be unaware of some basic ideas. For example, if a device is to be added, does it need to be charged, does the person have the correct cable or battery, etc. Young people know this; older people do not necessarily.
The representative was courteous, knowledgeable, patient, and offered additional tips. He arrived within the time frame specified.
I will contact Geek Choice again.
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