Get matched with top water heater installers and replacers in Staunton, VA

"Excellent communication. Arrived on time. He would not wire the water heater, so we did the wiring to the breaker box ourselves. He did a great job with the install to the tub. He also fixed a leak he discovered for another $150+. The entire project was very expensive, but I got two estimates and they were the same - but the other estimate included the wiring."

"Paul was friendly and hard working. He replaced our water heater and fixed a couple of faucet issues in one day."

"These were really nice guys and they did a good job but they're were a few areas where they could improve. The shower water blender is reversed, so hot and cold are switched from what it says on the hardware. The outdoor water spigot was installed without screws so it swivels slightly. We can fix that easily but they should have secured it with screws. They needed to leave to get a party, and both went. It would have been more efficient our one stayed to do the other repair while the other went shopping. More efficient and more economical to save time on the job. These were really nice young guys, respectful and responsive."

"Replaced a well pump, pressure tank and switch. John Dexter was prompt in response and the installation was completed within a couple of days. The young man that completed the installation was very polite and did a great job. Had an issue with a slight leak on one of the tank fittings which did take two return trips to solve the issue which was nothing more than a lack of silicone grease on the o-rings. Two days later we detected a very bad taste in the water. Called Dexter to tell of the issue. John did not seem to concerned and ask me to email him what I was experiencing so he could forward to his water people. The taste and smell were very bad and the water could not be drank. Dexter's shop is literally a mile from my house. I think it would have been prudent for him to swing by and see the issue for himself. I decided after a few days of not hearing from Dexter, to contact someone else to solve the issue. While Dexter Well and Plumbing is fast to respond to the initial problem, they seem less concerned if there are issues after the fact."

"We thought it was the element on the hot water heater but it ended up being one of the plumbing lines was leaking so they had to replace the line. The element, fortunately, was fine. The price was a little higher than I wanted to pay but they were very good and kept me posted as they were working."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

**FREE ESTIMATES within a 10 radius**With 16 years of experience in the plumbing industry, we focus on quality and cost. We listen to every customer because we understand that every customer is different and we do our best to give you options.

"They are replacing my water heater."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"It went really well, they did a great job. Service is excellent, real friendly and attentive with issues or questions. Respond really well and clarify everything."