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"I needed to replace an old townhouse roof damaged by high winds. My experience with Roofing & More from my first contact with Marie was outstanding. Dwayne came a few days later and provided an estimate, complete explanation of roofing options and company polices, the insurance, license, pamphlets and documents. He also had a crew come out, the next morning, to put up some tarps. Angie keep me completely up-to-date on the project and scheduling, I was never left in the dark wondering about what was happening. Rob, Operations Manager, came out for a pre-construction meeting to explain exactly what and how the crew would perform the replacement, safety methods, home protection, cleanup and photo documentation during construction. On the day the work was performed the amazing hard working crew, led by Armando, worked as prescission drill team, continuously non-stop. They completely cleaned up all material that floated onto my neighbors areas. I did not find any debris that was overlooked. I was so impressed with Roofing & More that I have other projects for them."

"We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep. gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! The price below includes guttering and fascia. Financing is available."

"All the work was on time and to satisfaction! The crew was kind and professional! I would definitely use this company again for all my home improvements!"

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Working with William Mackay roofing was a great experience.  I knew from my home inspection that I needed to have a membrane sealed on my roof. I called three roofers before the winter and during early spring and every one of them was slow to get back to me, or just not very informative, would charge for the estimate, etc...

I called William Mackay based on the Angies List service reviews and I was not disappointed.  They contacted me immediately through the app.  They were available and they arrived on time.  They provided a free estimate, took photos of my roof, and shared them with me. They showed me exactly what needed to be done and they were straightforward - they did not try to sell services I didn't need.

When I inquired about scheduling, they had space on that day's schedule - they immediately called a worker in and got to work on my roof. The maintenance was completed in a few hours. They took photos of the completed work and emailed both "before" and "after" photos with an in-depth explanation  of the completed work.

Ben and Bill Mackay (sons of William) handled the job. Ben Mackay shared information on how to maintain my roof.  I'm a new homeowner and I bought a well-maintained house that is almost a century old. He shared info on the difference between newly constructed roofs and the materials used, and roofs like mine.  Bill managed the job.

I paid a fair price but more importantly, I know that I can call them and they will do a great job.  They also stand behind their work. Family owned businesses are important - they rely on word of mouth and repeat business.  Highly recommend.

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"George was very professional when we first dealt with him and did a satisfactory job.  However, when we wanted him to do smaller jobs, he did not respond or set up dates to come and then did not show up nor did he call.  His father, who is the actual owner of George's Painting, came to our house for an estimate to have 3 closet shelves installed (the metal mesh type) for hwich he wanted $650.00.  We thought that was entirely too much as the material cost less than $100.  We looked for someone else off of Angie's list and got an excellent person who only charged $200 which was more reasonable and on top of that did an excellent job.    In addition we are having numerous other things done at reasonable prices.  Had I waited a bit longer, I could have gotten my house painted much cheaper as well.  George is overpriced and does not respond when you call or will he make an appointment with you and then not keep it.  I am glad I found someone else who is capable of doing what we want, is professional, does excellent work and his price is more reasonable.    I have already had work done by this other company and we are very satisfied.
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"Excellent work and people. George and his crew was attentive and worked long hours to get everything done for my garage. I would hire them again for another home improvement project."

"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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"I'm sure glad that I found Pro Builders Art and Construction, and the owner of the company Nelson.  If you're looking for a company that will work with you in your project, take the time to work out the details, offer great ideas, and do the job right... Nelson is the professional to call.  It's hard to believe that we first contacted Nelson during Spring of 2011, and we are just now wrapping things up.  I travel frequently for work, and it just took us that long to get the scope of work we wanted accomplished hammered out.  Nelson spent the time and effort few others would have in the home improvement industry to work with us on the project and schedule.  

When we purchased our home a few years ago, it wasn't long till we found out the basement had major water issues.  Everything had to be torn out, and our first project was getting the water issues under control.  Soon after the waterproofing professionals finished their work, we start looking into getting the basement finished.  We had a number of estimates completed, but Nelson's was one of the most reasonable and comprehensive.  In addition to visiting our home a number of times before we decided on the course we wanted to take, he provided an electrician to inspect and repair a few items left unfinished by a previous contractor.

Once we were ready to begin, and Nelson scheduled work at our home, work progressed like clockwork.  Nelson and his crews were on time every morning until the job was completed, and Nelson communicated with us every step of the way.  While work was being completed on what we agreed (bathroom and laundry), my wife and I decided to have Pro Builders finish the entire basement.  My wife and I are extremely happy with the work completed by Nelson, and Nelson's professionalism, expert skills, and his ability to communicate with us every step of the way.  

If you have a project that you're planning to do, it would highly recommend calling Pro Builders."

"Excellent workmanship, professionally done!!! They installed a knee wall and screened in our back porch. It looks like it came with the house!!! The attention to detail and craftsmanship were outstanding. Likewise, the finished room they completed looks like it came with the house. The crews were punctual, kept their work areas clean and were a pleasure to work with. Raul is outstanding. Really enjoyed the experience with them. Would definitely recommended and hire again!"

"The owner came out and gave us an option.  He came out twice.  They did great and it's a good product too.  They have excellent customer service.  They follow calls if it can't be done.  They're extremely knowledgeable.  I would use them again.  Their installer person was great.  He really knew what he's doing.  He's efficient and really personable."