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"Good experience. Salesman was helpful with a light touch. Installers (2 men) were prompt and had the job done in less than an hour."

"Window World of Harford personally visited our home to make accurate measurements of windows and door to be replaced. The installers arrived promptly the day of installation. They were neat, pleasant and professional and took particular care to protect the floors and furnishings during the installation. We noticed immediately that the windows were more air-tight and provided better sound insulation than the original windows. John and Jeanie were knowledgable and able to recommend the best product to fit our needs. They were wonderful to deal with. We have been extremely pleased and are planning to use Window World of Harford again to replace a sliding door. Highly recommend!"

"After 18 years, my wife and I started to renovate our home. We met with several companies (one of them being Advance). Prices were comparable with all of them, but quality of materials were not. We preferred the options that Advance offered and felt they were the right company for the job. I have never been a fan of high pressure sales techniques, up-selling or salespersons who’s answers are all about getting you to sign the papers. Rob, Advance’s sales representative, we found to be very personable. It was his knowledge and truthful answers that were the deciding factor in why we chose Advance for our first major home improvement job. We were installing solar panels and wanted to have a new roof installed before the installation. The Advance roofing crew headed by Adrian, were all very professional, friendly, and worked extremely hard during the hot summer heat in July 2019. We were so impressed with the roofing job and crew, in early 2020 we decided to continue our relationship with Advance and met with Rob again for our second job. This time a new 8 foot front door with side lights, family room french door, large foyer window, master bedroom windows in the front of the house and some cedar impressions siding accents. We were very happy with the job and quality of the finished work that Steve and Calvin completed. Like most jobs there are small details that need to be adjusted and these were dealt with quickly and to our satisfaction with our project manager Gary. In November 2020, we completed a third job with Advance in which we installed two more doors, windows, and additional cedar impression and board and batten siding. Most recently, we scheduled a fourth job for the Spring of 2021 to complete the remaining windows (I have over 40 windows in my home). I can not say enough about how much Advance has exceeded our expectations in every way—the quality of work, great crews and home office staff. They are friendly, requests and concerns are answered quickly by our Project Manger Gary and Sale Representative Rob. Based on the excellent rapport we have with the entire Advance team, we have decided to continue our relationship with them for all future home renovations, no need to look any further. We look forward to continuing our home projects with Advance, as we know it will be stress free."

"I was very impressed with Anthony's work in every respect. He checked the factory coating on all the windows before installing the film.  He is very punctual and made an extra effort to fulfill a time sensitive need on my schedule.  The tinting looks great and I am very pleased with the service I received.  Highly recommended. <br />"

"Very professional company from the measuring, estimating, product selection and installation.    I also referred them to a family member who needed window coverings in a new home. <br />"

"The job was done with great professionalism. They did both windows at my house and gutters on my dental professional building. Carl was very involved in ensuring everything was fixed to the highest standards. Couldn’t recommend them enough. "

"<p>They were awesome.</p> <p>I shopped windows like crazy. They have their own special window that is very nice and energy efficient. </p> <p>They scheduled the roof first. Two days later they did my siding and windows. </p> <p>Excellent cleanup. </p> <p>They were not the lowest price, but were close. About $1000 higher than the lowest bid.</p> <p>I highly recommend them to anyone need exterior work done.</p>"

"Both design and installation went very well. This is a quality firm that stands behind its work and product."

"Quick, easy, on time. We were charged just their minimum amount because we only needed about 6 singles replaced."

"In a few words: timely, responsive and top-notch professional service. The installed Pella product has performed magnificently through the first year's worth of weather as one would expect given their long-standing reputation. We did have one issue, but it turns out to be the primary reason I am on here writing such a positive review. Almost a year after our installation, we had a tremendous driving rainstorm which caused a pretty decent amount of water to leak inside our foyer from the large window above our entry door. Despite it being past 9 pm on a weekend night, our Pella rep answered my call and sprung into action for us. We had a crew onsite first thing Monday morning to assess damage and come up with a repair plan. The foreman took control of the situation and assumed full responsibility to get it ALL fixed. Later on, it was determined that installation was unlikely to be the cause of the leak. Some aged and cracked caulking that once sealed the flashing above the window was likely the culprit. Nonetheless, Pella and KC Company stood with us and never once wavered on getting everything repaired per our warranty. And it is now just about back to mint condition. These guys stand by their work no matter what! And that is so rare these days. I assure you I am a very picky consumer - and I highly recommend Pella / KC window Co. Great company, great workmanship, great service!"