Get matched with top new windows service pros in Still-river, MA

"I needed de-leading and containment done on exterior window sills, exterior front porch ceiling, and minor interior work (including one door jamb that needed scraping). I also had 8 windows I wanted to replace as part of the project, and had a particular brand and model in mind. Peter had a fair and reasonable price that he quoted me in October 2021. When he did the job in October 2022, he kept the same price he originally quoted me. I supplied the windows myself; and even though Peter had never worked with those particular windows before, he was able to install them nicely. The lead re-inspection went through without any issues. Peter also took care of any remaining issues."

"We recently had Fisher windows replace 14 windows in our condo to update them and we couldn’t be happier with both their excellent service and the great quality of the windows installed. The survey/quote was absolutely painless and straight-forward. Paul and Denis were our primary contacts and they were both very pleasant to speak with and were very to the point about the process and what the company offered. A huge relief when compared to some of the other window places we worked with who constantly tried to upsell us on more expensive windows. The replacement itself took all of one day, and only a couple hours the second day. The two-man crew that worked on our place were extremely professional and pleasant throughout their work. The crew was also extremely clean; by the time they had finished, you’d hardly even know that the windows had just been replaced that day! I’ll also note they were careful to wear their facemasks when inside at all times, which was a relief to see. As for the windows themselves, we got double-hung Harvey windows. The quality of the window is great - super easy to open, and super easy to clean as well. Even though the weather is only just starting to get colder, we’ve already noticed that there are significantly fewer drafts in our home. The one benefit we didn’t foresee was just how much of a reduction in noise these windows add. We live in the city on a fairly busy street and now we can barely hear the cars go by; it's great! All in all they provide great service for a great price, highly recommended."

"After dealing with one other windows company delivering an aggressive sales push apparently characteristic for this industry, it was a pleasure to interact with Matt Rotondi, the owner. He provided all the information necessary, in addition the helpful online information, before making the sale, and there was no pressure for the more expensive models. He continued to be highly responsive and courteous even after we signed on the dotted line. The installation of 26 windows was done by a contracted team on the days it was scheduled to be done, and everything went well. The windows look very nice and provide the improved insulation we were hoping for. Obviously only time will tell how they hold up in the future, but I have full confidence that Matt will honor the warranty that should cover any potential issues. After the installation, one of the windows was hard to open and another one had a very small dent, probably from the delivery, but he fixed both issues without discussion. I recommend Zen Windows without any hesitation."

"Initial sales process went well. Estimate included itemized pricing of each window. Financing explained (and written) in clear simple language. Installation was when things started going downhill. Our most expensive large bay window was installed with a broken lock. It would was the installer who actually brought it to our attention. We were told customer service would follow up with us. A bathroom screen had a hole in it. Again installer was aware of problem. Overall installation was sloppy. I received an email from a Window World rep requesting a review. We told the rep about our unresolved issues with installation and told her a review would be forthcoming after we heard from customer service. This person apologized and again told us a customer service rep would call us That was on Feb 11 2022. No word yet from customer service. Not happy and cannot recommend."

"Preface to this review - I am a MA licensed Construction Supervisor, and I am a Project Superintendent for large commercial projects for a Boston-area general contractor, so I speak from considerable experience with roofing contractors. In mid January 2020, I signed a deal for a solar power system, contingent upon replacement of my old roof. The solar company recommended Greater Boston Roofing, a company they had frequently worked with. I agreed, and they completed the job on January 29th. The company did a fantastic job. The crew was courteous, professional, and efficient. They treated my property with care, and performed the entire job in one day; almost exactly eight hours. The comprehensive project included the following: 1. Stripping all existing roofing 2. Removing two roof-mounted bathroom exhaust vents, re-routing the associated flex duct to soffit vents (to make that space available for a solar panel), and eliminating the holes by replacing that sheet of plywood - not just little patches 3. New ice & water shield 4. New air, vapor, and water barrier 5. New drip edge 6. New pipe boots on my plumbing and furnace vents 7. New chimney flashing 8. New ridge vent 9. New architectural shingles 10. Removal of all trash; the dumpster was gone by 7:30 the next morning When the crew arrived, the foreman discussed the job with me. I made him aware of a couple of details that I expected - one that was promised to me, and one that hadn’t been previously discussed. He took care of both of them without dispute and without asking for a change order. Safety - the crew followed proper safety protocol, including: 1. Installing temporary tie-off anchors at the ridge, and clipping on with ropes, rope grabs, lanyards, and harnesses. 2. Using a motorized ladder-climbing device to hoist the materials to the roof, eliminating the potential hazard of climbing the ladder while carrying a heavy load. 3. Wearing a Tyvek-type suit and full-face respirator while working around the multiple layers of insulation in the attic to re-route the bath exhaust ducts. Clean-up: 1. A dumpster was delivered shortly before the work started, and was placed exactly where I had previously instructed GBR to place it, with wood placed under the wheels to prevent damage to my driveway. 2. The crew set up large tarps to protect the house and my landscaping, and to facilitate easy clean-up. 3. When I arrived home at the end of the day, my yard was at least as clean as when they started. 4. The dumpster was removed early the next morning. I received an e-mail saying they were done, along with a link to a series of progress photos. This crew did everything the right way. The job has been done for over two weeks now, and the roof has performed perfectly in the rain. I highly recommend Greater Boston Roofing."

"Went really well! Tom cares about delivering 1st class service and quality renovation and pays attention to detail to ensure the job is done right. Would hire again. Thanks again to Tom and his team."

"Overall we were extremely happy with the result. They went above and beyond in all aspects. We worked with John in ordering the windows, and he went through all the details numerous times to ensure we got what we wanted. He even met us at the showroom on a Saturday to fit with our schedule. The windows turned out great- and for a fraction of the price another company quoted in the Boston area. Highly recommend United Better Homes and hope to use them again for a roof or new doors."

"Chris and his team were awesome they replaced 18 windows in my 120 year old house, two of which were very difficult and they did a great job. Now my house is no longer drafty and the windows look amazing. Mark was very meticulous and detail oriented, did a great job and was such a nice guy. Chris is such a great guy I would recommend them to anyone. They are genuine, honest and don't try to take advantage of people like most pros out there. Thank you for making my house a warm home finally."

"Good Day Window Nation Staff, I'm writing today (1/23/2021) as an unsatisfied customer. November 25, 2020 the installers from your company came to my home to install my new windows. The order was to have nine new replacement windows in which only eight were installed unproperly. I was not pleased with the outcome of the installment, as the work was very poor craftmanship. The issues ranged from sloppy installation to incorrect sizing, showing a lack of professional work backed by your company’s name. I would also like to mention, there was a language barrier which caused more frustration. Since 11/28/2020, I have contacted the corporation numerous times, with no positive outcome, until late December, another representative with your company came to inspect the windows. There was no remedy to the situation, no written reports left to reassure me something was going to be done to correct these drafty poor craftmanship windows. I expressed my irritation with the work, how the draft during the winter months was putting more stress on my heating bill. It is now end of Jan 2021- and there is still no resolution."

"Every person I interacted with at Collegiate Windows was very responsive and professional. Phil Coleman was a pleasure to work with and his prices were fair. The installers were professional, respectful, on time and cleaned up the work area. We had an a problem with the screen size and Collegiate windows was quick to re order the replacements and come back during a time that was convenient for our work schedule. I would highly recommend this company and would use them again."