Get matched with top water heater installers and replacers in Stone Mountain, GA

"Call Atlanta Tankless & Water Heater before you call anyone else. Knowledgeable, friendly, honest and fair."

"Keep smiling was prompt and performed the work as quoted.They added a new outside wall faucet in a location near our pool so I don't have to run a mile of hose when needing to add water.Also, they had previously diagnosed why our "builder installed" recirculating hot water system did not help distribute hot water through out the house. The pipiing was installed in a poor location for gravity-feed and the builder had failed to add the pump itself.On one end of the house hot water would need to run for several minutes for it to reach the faucets.Keep Smiling corrected the piping design and installed the pump.Now we have hot water through out the house even in the longest runs in seconds!Great experience and will use for all our plumbing needs."

"Estes has been providing my service for approximately 10 years. Always prompt, courteous and very accommodating. They recently (June 2019) replaced my hot water heater and installed new HVAC system. An awesome crew performed the installation and was very thorough in explaining all of the new components to me. Also the gentleman who came to my home when the unit needed replacing was extremely knowledgeable, very friendly and insured that all of my questions and concerns were addressed before he left."

"I selected having my new HVAC (heatpump) system installed by Ragsdale based on the qualified sales consultation, the use of Carrier products made in the USA, and Ragsdale being a local certified family run business. My new unit was installed this morning by two technicians who worked efficiently and who kept me in the loop about the new equipment, thermostat, warranty, and FAQs. They were polite, neat & tidy. Well recommended."

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"Morgan Pitman provided same day service to install a 50 gal tall gas water heater. Excellent customer service and workmanship while providing maintenance education. Old heater lasted 12 years so the cost and installation for replacement was staggering but less than competitors."

"I used Greenlee to replace my water heater. They replied to my inquiry for service very quickly, even though it was after normal business hours. They were responsive and professional assisting me in determining the best solution for me. They arrived quickly and on time. Their work was fast and they did a great job of removing my old water heater and installing the new one. Everyone with whom I had contact was friendly and professional. They will be handling any future plumbing work that I have."

"Super helpful and on time. Used them for my water heater. I would recommend them to my neighbors!"

"The job was to replace the pipe for the main water source. The cost is right, work crews are pleasant to work with, cleaned up properly after the job was done."

"It was time to replace our leaking water heater and Rooter Pro Xpress came to the rescue. The team was prepared with options for replacements, once we made a selection our water heater was installed same day. The installation was fantastic and went smoothly. Very good company to work with."