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"Jeremy and crew are professional, and expert at what they do. Very customer focused and back their work 100 percent. It was a pleasure working with them"

"Giovanni Colon was extremely competent, informed and well spoken. I would definitely recommend him."

"Ok!"

"Beautiful, high quality job. Highly recommend. "

"David had great communication, showed up when he said he would and did a great job updating the old water lines in our basement. We also appreciated his suggestions and advice on improving our water distribution. We already have a bathroom remodel we plan on hiring him again for in the near future. We would definitely recommend him to our friends!"

"Works great! Did a great job! Left no mess."

"July 17, 2025 To: Andre Robertson-Barran From: Fred Lavallee & Leslie Fesq-Lavallee Re: Walk-In Shower Installation Dear Andre, First, apologies for taking so long to get this off to you. It doesn’t reflect any dissatisfaction with the process or the result. We’re happy campers, just occupied with other goings-on. And with taking lots of showers. We’ve been very pleased with every step of the process from start to finish. We’ve only needed to make a few major renovations at this or any home we’ve lived in, and so were nervous about undertaking a project like this. You and your contractors put our nerves at rest. Many thanks to you personally for all your help along the way. From our first discussions at the kitchen table, you explained the many choices available and took us to a design we’d hoped for. You patiently explained the various financing options and helped us find an approach that fit our means. When we pulled the fast one on you late in the game (additi"

"Andrew is very conscientious. There was an issue that he needed to bring in an electrician on, so we were without heat for a few days, but he was able to solve the other issues and make sure everything was taken care of."

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"STAY AWAY. Numerous issues and they will cost you more money without you knowing it. I just found out that I was on a **DO NOT SERVICE** list (after all the grief they have given me.) I am ticked off. Here is a summary due to the character limit: 1. They installed a faulty HTP tankless hybrid water heater. I argued with them for what I think was a good year before a HTP tech finally determined that I was right. Replaced it with a Rinnai RUR199in. 2. They took (stole) my oval ductwork and replaced it. I was fine with the replacement. I looked the other way but it was expensive and they never asked - they just hauled it away. Most homeowners probably do not realize how expensive and unusual that oval ductwork is. I could have even recycled it at a profit. 3. I recommended them to a neighbor only to find cops all over their home one day. Their plumber stole their special needs kids controlled medications after having them go into other rooms to turn on and off the faucets. I just chalked it up to a bad apple. 4. HUGE ROOKIE mistake. They short-cycled the new air handler. Vent was right next to the main return (2in. away.) Unecessary wear and tear, high electric and gas usage, and discomfort. Whatever was coming out was immediately suck back in. Unfortunately I did not realize this until a couple years later. 5. HUGE ROOKIE mistake. They never installed the 2-stage wiring. See directly above. Look it up. HUGE discrepancies in temperatures and sky high bills. Premature wear and tear. I wrote Freddy Jr. about this which might be the reason why I am on their list. But still, that is their job to get it right and not mine. Most people would have no clue for the life of their system. 6. They did not hook up the high-limit kill switch/float on the condensation pump which led to a flood and destroyed antiques. I hooked it up in less than 10 minutes. 7. I was told one day that the original manger was fired because he was skimming clients from the company. 8. There is no check valve on the recirculation line which they installed on the new tankless they replaced. I believe it is code and now I have to hire someone else ([business name removed]) to fix their screwup which likely killed my internal recirculation pump. Again, unecessary wear and tear along with high energy bills. I was willing to look the other way on so many things but the truth is they get away with this because most homeowners do not know any better. In other cases, I figured that no one is perfect and we all make mistakes. But then to find out that I was blacklisted a few years later because I called them out on their BS after I needed their help yesterday? The only thing I can think is that I ended up costing them more money on things they should have done properly in the first place. It is a company that needs better oversight and apparently has awful management. I am not bragging but I have an advanced engineeering background creating petroleum engineering training material for big oil (aka plumbing on steroids--makes this look like childs play), programming, developing systems for hydroponics, working with heat and waste recovery systems, fixing combustion engines, and building computers for over 20 years. My point is that I noticed a lot of things that most people would overlook because I know how many things work. I called them out and that is the only explanation as to why I could have been blacklisted. But do yourself a favor and go with [business name removed] or [business name removed] instead. It is not to say that others cannot screw up, but this is my experience with them and the straw that broke the camels back. Mention that you read this here and thank you. Perhaps the next company will not mess you up under the guise/protection of teamsters and protectionist unions that overcharge with ridiculous licensing requirements that ends up meani..."