Get matched with top fridge, freezer or ice maker repair or service pros in Strasburg, VA

"VERY PLEASED WITH SERVICE, ALTHOUGH WE ARE NOT REPAIRING THIS APPLIANCE AT THIS TME."

"I thought they were professional and nice, but they tried to repair my same appliance three times and it still didn't work. They were telling me one thing, but were telling my home warranty company something different. When I requested all three of us get on the phone to clarify the misunderstanding, Repair Tech Plus declined. As a result, I have to schedule another company to come out and start all over again with the assessment. This should have already been closed out so I could order a new appliance."

"Danny came on a service call to look at an exterior outlet that did not work when I bought my house years ago. He did a lot of detective work to find out where the issue was, and gave me some repair options. He recommended scheduling a new appointment with a half-day deal, rather than continuing the repair with the service call rate. He also gave me a list of supplies that I could pick up in advance to save some time (and money). When he came back, he installed a new junction box, connected the wires to a circuit (it didn't work because the wires were just tied off), and replaced and sealed the outlet. He had to remove and reinstall the dishwasher in the process, and cleaned up the work area well. Danny was very nice, answered all my questions, and took the time to do things right. I plan to hire him again."

"This is a very competent and accomplished business with an experienced owner/technician. Do not look any further for home appliance or furnace repairs."

"Furnace failed on 12/2/17. Excel came out on 12/4 (or maybe 12/5) to look at unit - told me it needed to be replaced. I shopped around for a bit then notified them on 12/14 that I wished for them to do the work. Furnace had to be ordered and installation was scheduled for 12/28. Excel called me on 12/27 to report that the furnace was still in Chicago - rescheduled installation for 1/2/18 which is when it was finally installed. On a positive note, everyone I dealt with at Excel was very respectful and polite. They arrived promptly and notified me 30 minutes ahead of their arrival, sending me texts with the names and photos of who would be coming. They worked efficiently and cleaned up extremely well after they were done. I noticed a problem with condensation leaking from a PVC pipe placed during the installation onto the top of the furnace. I called the office to report it and they promptly sent someone out to look at it. They ended up changing the configuration of the pipe which fixed the problem. They were again meticulous in their clean-up afterward. Other than being quite cold for a month, I was overall very satisfied with Excel Heating a & Cooling."

"Great customer service experience explained the issue very well and repaired same day"

"Unfortunately not good. I had to put in a service call on three different occasions for the same appliance. Once in July, then again in August and in October. Each time I had to pay the service fee of $75.00. If it was repaired properly I would not have to continually call for repairs. However I do feel that this problem falls on the company that was contracted not Choice Home Warranty!"

"Everything went well at that time. We called on them after the store we purchased it from were unable to get the appliances installed correctly."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n