Get matched with top new windows service pros in Stratford, CT

"Before choosing window king we had several companies come to our home. Pella, power and another smaller company. Then we had Sam from window king come by. Sam was extremely knowledgeable about the product and was patient with answering questions. We were impressed by the fact that he never pressured us to make a commitment. Afterwards I read many reviews and even looked up the okna company but we still weren't sold.. So I spoke with Sam again and he offered a better deal on the windows so we moved forward... Lisa called me to make arrangements.. when the mechanic came to take the measurements I was out and my daughter didnt give the proper instructions so they were wrong.. Again i spoke with Lisa and she had him come by and remeasure I was extremely grateful. After a couple of weeks I was wondering about the windows so I called and to my surprise Sam whom I was so impressed with was extremely rude and disrespectful towards me.. I was so angry I wanted to cancel my order but Lisa spoke with me and was very apologetic. The next day Nick (the owner) called he was apologetic as well. He expressed how important customers are to him snd did everything in his power to correct the situation. During the next couple of days I got several calls from Lisa letting me know when the windows would come and who would install them. The day of install Rafeal, Anthony, and Shorty as they called him came on time, and ready to work. They did an awesome job Anthony worked especially hard.. The windows look amazing... They worked straight through and man it was hot that day.. they also cleaned up after themselves. Honestly had it not been for Lisa I would have gone elsewhere. She saved the day or sale.. Her customer service is amazing and to me seemed genuine.. I also wanted to mention that Nick came over while the windows were being installed and spoke with me again. If your looking fo windows that look great, and are installed professionally and efficient this is the place to go.. Just avoid Sam.. LISA, NICK, AND THE GUYS WENT ABOVE AND BEYOND TO MAKE ME HAPPY. Greatly appreciated Thank you!!"

"9/16/16 Signed contract to replace a bow window with 3 double-hung windows. 9/26/16 Technician takes inside/outside measurements. 11/9/16 Installers arrive. Job not completed due to defective/missing components. Installer and I reviewed work completed, I signed Zero Defect Form with installer notes, paid balance due, holding back 10% for work not completed. 11/10/16 Call from Rich Cavanaugh, CRM. I am disappointed project not completed. He said I would hear from Service in about 2 weeks. 12/1/2016 I called Service, left message, no call back. 12/2/2016 I called Service. Told me I should get a call next week to schedule. 1/3/17 I called Service and was told everything in. Will call back with date. 1/4/17 Call from Service with date. 1/16/17 Service tech arrives without all components to complete job. After a couple of phone calls and much discussion he goes to local lumber yard and buys what he needs to complete exterior work and installs it. Interior work must be delayed until a window sash is ordered. 1/16/17 I call Rich. I am disgusted. Why was I told all components were in? 1/17/17 Call from Rich. Window sash has been ordered. I will get a call from service when it is in. 1/20/17 Call from Service. Sash will be in on 2/3/17. Completion date set. 2/8/17 service tech arrives to install sash and replace damaged interior molding. All work completed, but just as tech is leaving the glass in the newly-installed window sash cracks. A new sash will need to be ordered. And so the saga continues. My comment is this: The windows are well-made, energy-efficient, and beautiful. The installers and service technicians are professional, skilled craftsmen and do excellent work. Service administration and scheduling is inefficient and unacceptable. Installation of 3 windows should not take three months! On a positive note, the 10% I held back was waived as compensation for my inconvenience. Not holding my breath for the new sash."

"From the moment we met Paul we were sold. He is one of the nicest guys you could ever work with, and his prices are very fair. Having Paul and his crew here is like having company... Well company that works very hard. They came in and after a quick assessment got to work. They divided and conquered, each person just taking on a task, whether it was removing, prepping, installing, finishing, cleaning, painting...you name it! We are very satisfied in how neat and tidy our windows look, and definitely notice the difference in the upgrade. Our current vinyl windows were 15+ years old, some were cracked, fogged up or they just weren't performing up to par. Now we feel well insulated, we can see out clearly and they look great all around the edges!!"

"Ron visited us and clearly explained all the options. The next day he called us with a quote that specified exactly the work to be done. <br /> On day one, Rick arrived to install the door. He did a masterful job and left the place completely clean at the end of the day. The next day Carlos, Ron's glass block installer, arrived on time and stayed late to keep to the schedule Ron had outlined for us. The next day he also arrived at the agreed upon time and completed the installation exactly as Ron had outlined. We're delighted with the quality of work we received from Eastern Glass Block. Ron is a terrific businessman. <br />"

"2 men arrived right on time. They were polite and ready to work. They actually work for a bigger company that either owns Clearity or is subcontracted by Clearity - it wasn't clear (no pun intended). Regardless, the 2 guys that came got right to work and did a remarkable job on my many, many window. I have a combination of the ones that can fold down into the room for cleaning and large picture windows which required them to hang out the window to clean. They did not have any safety equipment to make sure they didn't fall out (I'm 9 stories up) which was the only negative I found. They're a bit pricey but they were worth the money because they did such a good job and totally cleaned up after themselves. I have 18 2-pane windows, 4 picture windows and 17 screens that they cleaned for a total of $481.00. It took them about 2 hours to complete the job."

"JCP did a great job on a difficult installation. They delivered on schedule and had to move the glass through an almost impossible space to even reach the bathroom to complete the job. The job turned out great, I would recommend them."

"I was very satisfied with the work Luis and his team preformed. The project included 12 new windows and residing the entire house. Luis promptly gave me an estimate which was lower than the other one I received. There was extra work involved with the window installation which Luis absorbed the cost. I ended up paying him what was quoted. The job turned out nice. His crew was respectful and cleaned up the job site. I had Luis back to do a few minor repairs afterwards."

"They were on-time in all cases, efficient and speedy in their job. The first time one of the windows provided was the wrong size despite them having measured it. Once I got a hold of the manager of the office, they did fix it at their cost, although initially, were trying not to. Sending pictures of the 2 inch gap and getting the manager were key. The result was that I was satisfied with the final job. I did hire them again to replace a window that the double paned sealant broker and I needed a new window. They were very efficient in the replacement and cleaned up after themselves well despite having to break the original glass to do the replacement."

"The staggered cedar shake siding on our home was peeling and in need of significant repair.  Woodpecker damage had resulted in large holes in many places around the house and the house had not been painted in over 10 years.   Chris was prompt and provided a quick and reasonable estimate.  He was very knowledgeable and was able to answer all of our questions.  While trying to select a color we were provided with the addresses of past jobs in the colors we were interested in so that we could see what they looked like on a real house and not just on a sample swatch.    <br /> Once the siding was ordered and delivered, the entire job was completed very quickly and with minimal disruption.   They were done in less than four days!  The siding has been up for a year now and we are very pleased with how it has held up - even through the hurricane and blizzard.  I have recommended Homa Home Improvement to everyone I know who needs siding, windows or roofing done and would absolutely use them again in the future. <br /> <br />"

Your "PANE" is our pleasure. You've found the experts. Renewit Window and Glass Repair are not general contractors or handymen. We have over 40 years experience specializing only in quality window installation. Specialize in insulated glass, window screens, re-screening and all window parts and repair.