Get matched with top water heater repair or service pros in Swampscott, MA

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"I needed it fixed immediately, as the heat was dropping rapidly in the house. I called my usual company that I've used for years, and was told that no one could service my furnace until "maybe tomorrow". Not good enough. I'm hearty but not going without heat for two days. I called Peterman and they sent a rep, Jason, out in a couple of hours. Jason was great, and happy to explain what was going on. Fried circuit board. He had to go get one, but he replaced it, did a cleaning, replaced our filter with a better one, and was on his way. Jason was great, knew his business, and I will call again. After he left, I later saw the receipt, which was emailed to me. It was quite vague; I was charged for "1 unit" of this and that. No prices. I want to know exactly what I am being charged for each item, not just a total. It is also flummoxing that it cost an additional $20 to pay a year's contract up front than to pay monthly. This is mind-boggling. No one is allowed to auto-debit my checking account. I pay in full. Other than these small issues unrelated to the repair itself, all went well."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"This was an emergency service call. Main water supply pipe from street to our house had failed. They responded to call within 45 minutes, evaluated issue, gave us price, Within another half hour equipment showed up. Staff was friendly professional and efficient. Start to finish from initial phone call to replaced main with running water re-established was just over 4 hours. Really impressive company with great customer service. Thank you!"

"Tony and his partner were very responsive and replaced my water heater very quickly and did a great job."

"We lost our boiler - and all heat – just one day before a major snowstorm was forecasted to hit. I reached out to Chris from Chris Vaccarello Plumbing to see if there was any chance he could fix our existing boiler before the storm arrived. After thoroughly assessing the condition and issues with the old system, Chris explained the problems clearly and offered to install a brand new heating system the very next day. True to his word, Chris and his team arrived promptly at 7 AM on the day of the storm. They worked tirelessly and with incredible dedication straight into the night, just to make sure we had heat during the worst of the storm. Their commitment, teamwork, and professionalism was truly impressive. I would absolutely hire Chris again and highly recommend him and his team to anyone in need of plumbing or heating services. Their reliability and work ethic are second and none."

"Great service. Clear communication and finished the job on time"

"Great customer service. Well organized and trained. A pleasure to do business with!"

"Al was on time and he stayed until the job was finished. His price was reasonable and he took the old hot water heater with him and cleaned up. Great job!!"

"I hired Marcin & his team at Precision Plumbing & HVAC for multiple projects. First to handle all plumbing in a gutted bathroom renovation, then to replace an old gas water heater and furnace with a new high efficiency combi boiler. I've since recommended them to friends and family and would absolutely do so again."