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"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."

"I don't think it gets any better than this. The job was in a condo with a lot of rules that Chesapeake Kitchens scrupulously followed. The workmanship was excellent, and the quality of the materials used was very high. I was a first-time remodeler, and I needed lots of guidance about what would work and what wouldn't. The only mistake they made was in occasionally assuming I knew something I didn't know, but the results were always beautiful, and within budget."

"Their work is very good and my kitchen looks amazing"

"Willis Builders did 2 full baths & kitchen reno + laminate floor install on main level of our modest 3-story T/H (Jan-Apr ‘24). Marcelo was our PM and as many others say, his crew did not disappoint. Willis was neither the highest nor the lowest quote of several but we felt Matt Willis presented the most honest and realistic estimate for our project and he hit that nail on the head. They might say we bothered them with questions; we might say we had to nudge them a few times. We did our homework to help things move along more smoothly & they did their best to accommodate us. We purchased a bunch of stuff before choosing a contractor. No matter what we threw at them, installation was a success which is a testament to the knowledge and capabilities of Marcelo & crew (Horatio, Frankie & “George”). When we were undecided or unsure about a product, Marcelo steered us toward better or more appropriate alternatives. We had no issue, as a few others suggested, with crews leaving things clean at the end of the day. Our T/H is small with limited space for them to work/store materials & equipment. We never felt compromised during 3 months of disruption. (And we never hesitated to leave our home when work was being done.) Is everything perfect? No, there is no such thing as perfection in an almost 40-yr old house reno or any reno for that matter. There were a few glitches as we expected, but uh-ohs and problems that arose were resolved promptly. We waited to post this glowing review of our project to see if any problems showed up, and none did. Until the ceiling in our bedroom collapsed several months later which had absolutely nothing to do with their work. We are so thankful that we had no reservations about sending Matt Willis an SOS for help with our emergency. In fact, we were so confident in his work that we decided to add painting and a carpet upgrade to what has become an almost total house reno. Again, Matt’s estimates were fair and reasonable, such that our confidence in his company allowed us to forgo spending time getting quotes from others. Matt told us repeatedly how good his ‘drywall guy’ was, and he did not exaggerate! Will & sidekick Carlos were fast and fastidious! The carpet install was equally quick and painless. We are so very happy with the results of our sudden and unexpected 2nd Willis project. We're sorry we didn’t get a chance to rave about how thrilled we are with the results of our 1st until now. If you’re considering home improvements, we highly recommend you consider Willis Builders. We’re doubly happy we did!"

"Pretty good, done a good job,"

"If you’re thinking about renovating your kitchen — stop searching and call Dorsa and Frank! Working with them (and their incredible team) was one of the best decisions we’ve made for our home. They completely transformed our kitchen, and the entire experience was smooth, stress-free, and even enjoyable! We were both working full-time throughout the project, and they handled absolutely everything. From design ideas to material selection to flawless execution, they took full ownership and made sure every detail was taken care of — all while keeping us updated and involved just enough to feel confident and excited. The final result? Stunning. Functional. Thoughtfully designed. Our kitchen now feels like it belongs in a magazine — and yet it perfectly fits our daily needs and personal style. Dorsa and Frank bring the rare combination of professionalism, creativity, and genuine care. Their team is respectful, skilled, and fast — and the quality of their work speaks for itself. If you’re even thinking about a renovation, trust me: you want these two on your side. We couldn’t recommend them more!"

"Kan and Puia arrived the same day as my call and completed an evaluation of services needed, in my case mostly a replacement hot water heater. They came back the next morning, put down drop cloths, did the work and made a suggestion for something that needed attention that we hadn't noticed. Very pleasant people to work with. Work was completed in good time with great attention to detail at a good price. It's good to have Kan in my contacts. I will definitely call him in the future. Thanks, Kan!"

"Rob and his helper did an outstanding job."

"Jerry was friendly, efficient, straight-talking, and didn't try to upsell us. We didn't need (or want) a lot of design input and had a strong sense for the types of tile and fixtures we wanted. Many of the other contractors who came to give quotes pushed design services or strongly encouraged us to purchase low-quality tile/fixtures through their suppliers, but this wasn't the case with S & J. Elias was fantastic--he helped confirm our tiles and fixtures were appropriate before we finalized our purchases, and we appreciated his attention to detail throughout the process."

"Awful, awful experience. A true nightmare. They charged tens of thousands of dollars and messed up basically every aspect of our bathroom remodel. Given multiple opportunities to fix their problems, they did not. Extremely sloppy, low quality work. The work on the bathroom was clearly done by someone who has never seen a bathroom or used one, much less built one before. The shower leaks, the tile was so crooked and bumpy it had to be ripped out twice, the radiators were badly reinstalled and dripped water down through the floors into to kitchen below, the walls and ceilings they built are not straight or square, the sink handles immediately fell off, they caused a $1000 plumbing clog and our basement to flood with sewage by flushing construction debris down our toilet. Instead of replacing pipes, they kept the old pipe which we had asked them to replace, and then tried to hide and cover it up. They would also show up unannounced and let themselves into our home on days when they had not told us they would be coming or that we were supposed to expect anyone to be in our house. So on multiple occasions I would hear an unexpected noise and I'd look over and see someone in my house who I had never seen before in my life. And every time we raised an issue to them, they either ghosted us or tried to convince us it was fine and that their work had been done correctly. I have pictures to document all of these issues. I will never let anyone from DMV enter my house again and I will tell everyone I can to never do business with this company. Scammers, liars, incompetent, I hope they go out of business."