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"Do NOT trust this company? Did a remodel project at my home.. Did not bother to pull building permit for the majority of the project.. Completed HVAC and electrical work that he isn?t competent enough to do.. For the first time living at my home- we now have water coming in our mechanical room through pipes he ?re-routed?? We also found a pipe from the heater completely disconnected from a pipe leading to outside which I can only assume is for heater exhaust- putting us at risk for carbon monoxide.!!! When approached about this.. He says ?mistakes happen in our industry???.. Minimal to all of the safety issues this man has created- they are insanely messy.. it took me 3 days to clean up their deck expansion and patio door replacement mess? They threw so many discarded materials and screws on to our basketball court and rocks.. Left the deck wide open (7 feet in the air) for days at a time during construction?. Left power tools everywhere overnight with small children in the house?. "

"Needed ceiling beams in garage to be raised so my garage door can be installed properly. Did a great job, looks fantastic!"

"First time I met Mr Thorson was on a Friday evening around 7pm.. Our AC stopped cooling and it was June 2021. Mr Thorson responded after hours and fixed our unit. He was quick and efficient, and reasonable. The next year (2022) the AC crapped out again almost to the day one year later.Again Mr Thorson responded and got us up and running. This time we decided it was time for a new unit. The unit has been installed and works great, Jackie and her assistant replaced my heat and ac unit. They did a great job. I highly recommend Thorson Heating and AC, price quality and ease of communication are top notch and I have a hometown company that I can count on for my duration. If you are thinking of having any heating or cooling work done include Thorson's in your process."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"They promised us they could assist us over the phone to program the new keypad and garage door openers we purchased. When it came time to help us the person on the phone was impatient and said we would need a service call. When the service technician arrived it took him no time at all to program them and he admitted it was something that could have been handled over the phone. I disputed the charge for the service call and the office personnel I spoke to was very short and snippy with me but promised to discuss with the owner and call me back. I hesitated when she said this and she reassured me that she would definitely call me back. I waited 3 days. She never called back and my check was cashed. My husband, whom they spoke to, had a 20+ year career of working with complex motherboards of equipment so it was definitely not an issue of him being unable to follow the instructions given. I absolutely feel that they were just trying to fleece us out of the cost of a service call. It is absolutely the last money they will ever receive from us."