Get matched with top tankless water heater installers in Thorntown, IN

"Quick service at an affordable price. They came ontime ans replaced my water heater without any problem. Very professional. Would like to have them at the next opportunity."

"Competitive price. Quick installation. Professional installers and customer service reps. (Installation of new water heater)"

"Manuel was wonderful! He analyzed the problem and gave me options. He came on Saturday morning to install the new water heater and couldn't have been nicer or more efficient. The ARS secretaries could take a lesson. They somehow got my phone # and house # wrong! It made for some confusions. Luckily I called them when the serviceman didn't come or call on time. We straightened out the phone # and Manuel had to call me to find the house. Tiny errors make a big difference. Overall, the experience was fine because the service man was so kind and helpful. I will try them again, but check and recheck the details."

"I call Hater Heater Express based on previous reviews. Jeremy Williams took my call and after I explained that I needed to replace my 18 year old water heater, he asked what time of the day would be best to come out and take care of my replacement. He explained that he liked to provide same day service and any hours I would be available would work for him. We agreed to meet at my house at 3:30pm and he estimated that the time to replace my water heater with a new one would take about an hour. He also provided an all-inclusive price to remove and haul away the old water heater, install a new unit. In short, Jeremy arrived on time, completed the install in under an hour and charged my as per his original quote. I highly recommend Water Heater Express of Lafayette."

"The job was clean, timely, and efficient.  I was glad to find a local small business to send the work to.  I would recommend them again for sure.  My only regret is that we waited 5 years to call them!  I can't believe how much difference having a water softner makes!  
I also have to say that I had had several estimates done the year before and their cost was right in the middle or on less expensive end of all the estimates - not so cheap that you wondered about the quality of the work that would be done or the quality of the softner that would be installed, but not so expensive that you thought you were getting taken advantage of.  The price was exactly right where I was hoping it would be.
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"Tom Sipes came to our house to assess our heating and air conditioning needs.  He recommended the units that would efficiently heat and cool our home and provided a full cost to purchase and install both.  A week later two installers arrived to install both units.  They spent a full day installing and making fully operational.  They worked very unobtrusively and cleaned up their work area when finished.  The only disappointment was the vent coming out of the roof was noticeably crooked and we had to ask them to straighten it.  I would have been more impressed with their attention to detail and customer satisfaction if they had noticed it and fixed it on their own.  However, once we asked to have it adjusted they completed the task without any hesitation.  Overall, I was very pleased with the installers work, as well as the recommendations made by Tom when he suggested the units needed."

"I arranged for the heater to be checked on Wednesday the 4th.  Before the service call Andrew called and was able to save to time and effort from looking at cell phone photos of the problem.   The plumber who perfromed the installation arrived on schedule with the new water heater.  Installation was quick and the job was completed in about 2 hours time.  Hot water was restored and my wife was very happy.   Service was very quick and the price was quite reasonable.   I was very happy that the job could be done well and at such a good price.
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"Our heat pump needed to be replaced and our furnace wasn't as efficient as it could have been so we decided to replace it all. After a consultation Bassett recommended a system for our house that included a furnace and standard air conditioner. We also had zones in our house but because we have an open stairway (in a not that big house) they also recommended doing away with the zones. We went with the recommendation and that first winter (last year) our house was so cold in the winter months. We were told that by letting the fan circulate all the time it would eliminate cold spots. What we didn't realize is that they never inspected or evaluated our current ductwork. It is undulated and as a result the air that circulates is always cold. The upstairs is cold and without a quartz heater in our family room, it too would be cold. We called them back to check and we were told that it seemed to be working fine. Putting a thermometer in the register said that there was heat. Later, in this summer my husband talked to them again anticipating this winter. We were told we might want to go back to having zones. It would only cost us another $1,000 or so to make that change. 

As for installation, that was done very professionally and neatly. They were prompt and polite. I would say to do your own research before Bassett ever comes and be prepared to make a decision based on that rather than what they may recommend. If I could figure out how to put that old furnace back in, I sure would. It worked much better for winter heat than this one does."

"Very professional and they replaced my hot water heater very quickly as well as repaired 2 other plumbing issues I had. Their price was the cheapest of 6 quotes. My hot water heater is high tech and my family of 5 is enjoying hot showers."

"The fan in the freezer section needed to be replaced. After totally defrosting the refrigerator everything is back to normal."