Get matched with top in Tome, NM

"Steve and Ray came to our house the next day after we contacted them to see what would be necessary to locate the leak. We told them we had already contacted two other companies to come out and they could not find our leak. Steve told us they would not stop until they located the leak. It was a quoted charge and although they had to come back three different times for several hours they did not increase the charge! Steve told us this was one of the most difficult leaks to locate he had experienced. They did locate the leak and it is now repaired. This is one of the best and most professional companies we have ever worked with. Thank you Steve and Ray!!!"

"Mr. Wilson arrived right on time and got to work right away. I already knew the wax ring needed to be replaced. Mr. Wilson promptly diagnosed a leak in the toilet tank water supply line and replaced the line. Everything is in perfect working order now. Better than new. I will definitely use Wilson Waterworks again for any future plumbing work.
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"Alvin was careful to explain prior to starting work that if he required extra supplies, etc it would be on top of the Angie's price. Also, that there was the possibility that it would not be a simple replacement. I expected that. The replacement turned out to be more complicated than I'd anticipated.
The plumbing pipes for hose bibbs are installed between the vertical studs. There is supposed to be a horizontal cross brace that secures the "inside" part of the bibb  with 2 screws into the wood. Turns out, when the house was built in 1997, no cross bracing was added inside the wall, so the unsupported pipe had been shifting each time we turned the faucet on or off for the past 17 years. So, when he went to remove the outside portion, instead of "unthreading" as it should have,  the copper pipe broke off at the joint inside the wall. In order to complete the repair, Alvin needed to make an access port on the interior wall. He very carefully sawed an 8x8" piece out of the drywall, added a wood cross brace to the existing framing, secured the plumbing pipe to it, then attached the new hose bibb on the outside. After completing the repair, he carefully re-fitted the piece to the wall and used some caulk I had to cover the seam.
We were charged only for the difference in supplies, not for the additional time involved, which I was grateful for. I was also relieved that we had decided to have this done. I hate to think about some day going out to turn the hose on or off and have a fountain inside the wall.
I felt he handled the situation very well, explaining to me along the way what the problem was and how he would fix it.
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"We always need things done and repaired, and Bosque is 100% our go-to!"

"They were extremely thorough.  They rented a special machine to 'scrub' the air and clean out the mold once and for all.  I needed to leave the house for 48 hours and also remove my indoor cats.  Initially they thought my goldfish would be okay so we left  her in the house.  When it was evident that she wouldn't be all right they took her out of the tank, put her in a 5 gallon tank that I had and put her in the safest part of the house.
When they came back a few days later to check how everything was one of the cats got into the crawl space.  I wasn't home and they were worried about the cat's safety.  They waited until she came out even though they had to stay and extra hour or so.
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"I discovered an underground water leak in my yard next to my foundation. I called PHC late in the afternoon. they showed up first thing the next morning, excavated the area around the leak and discovered a broken water line. The line happened to be broken directly under a concrete brick wall which joined to my house. In a short 3 1/2 hours PHC had the leak found, the broken pipe removed and replaced, and the yard filled back in and the area cleaned up for a very reasonable price. PHC has serviced my heating and air-conditioning for over 10 years and will continue to do so as well as take care of all my plumbing needs. I highly recommend them to everyone.
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"Here is the rest of the story - last April I had a bathroom remodeled.  It included removing the horrid old tub/surround and replacing it with a custom tiled walk-in shower.  The shower pan was that smooth river rock.  From the get go, the shower pan was never right. First, the grout was so much it practically covered all the river rock; second, the drain was never flush with the floor and water never drained well because the rock was built up around the drain; and 3rd (and worst) water started pooling at the back of the shower.  I guess puddles is a better way to describe it.  In July the problem of the pooling water was worse - if you took a shower at night, the water would still be there in the morning.  I called the company who did the work and they came out to look and I was told, "concrete takes 90 days to cure" and it's settling and that's why the pooling.  The guy came back to "fix" the pooling and removed a couple of pieces of rock and re-tiled and grouted but the problem remained.  At the same time I had asked that the curb (the step over part) be raised a couple of inches, which he did.  Fast forward to September. 2013.  The pooling water was still there - the shower floor was still wet 12 hours after the shower and the grout was discoloring reddish.  I was tired of having an ugly "new " shower so I went on Angie's List and found Jonas Jensen.  I wanted the shower pan re-done (and this time no river rock, just 2x2 tiles).  Jonas came out exactly when he said he would, gave me an estimate, I was impressed with his knowledge (and he was very polite as he looked at the shower pan, but I'm sure all the time he was thinking that it was not a very good job), and he started the demo on Monday Sept. 9 at 8:30am.  At 11am he called me at work to say there was a problem.  As he was demo-ing the shower pan, tiles were too easily breaking and coming off the walls and the curb. He found a bare 2x4 piece of wood where the curb had been made taller. There was little mortar under the tiles, and waterproofing was not done correctly. Jonas said that in all good faith he could not continue because he thought whoever did the original job did not do it right and that I should call them.  After over a year of living with it  (and remembering all the construction, dust, disruption, and coming back a second time, etc.) I really did not feel like dealing with them again. But Jonas persisted (and he said that I should not have to pay for someone else to fix a job that was not done right the first (or second) time.  So I reluctantly called and the next day a guy from the original company came out and said I had a "two year extended warranty" and that while they do not give money back they would fix the problem for free.  He did not admit that the guy who did the original job messed up (twice) but could see for himself the bare 2x4 on the curb and noted there was not a lot of mortar on the tiles. I agreed to allow them to re-do the shower pan even though I was ready to wash my hands of them and go with Jonas, someone I knew would do a great job - correctly - the first time.  What I did not expect was  that Jonas would insist that I go back to the original company and tell them to "make it right."  AND I CERTAINLY DID NOT EXPECT THAT JONAS WOULD NOT CHARGE ME FOR THE WORK HE ALREADY STARTED.  To find someone that forthright and honest and professional needs to be recognized - and recommended.  (Of course this review is being written before the shower pan is done - for the third time - so I will reserve judgment on that - and plan to update my review from last year on that company). I will definitely use Jonas for any future tiling work although hopefully it won't be for tiling a shower pan for the 4th time... If you look on his website you can see the pictures of his beautiful work. CALL JONAS JENSEN!
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"It was ok. I liked them. But where I expected two trained electricians who could work independently or together. There was one electrician and someone to hand him tools. Only about 60% of the work I expected to get done was done. Also, I hadn't read the fine print about getting the materials in advance ... and I would not have known what to get which also wasted our time.
He was a hard worker but this wasn't the 'deal' I expected."

"They are prompt to arrive for the job and do good work. We had them install a new pump for our cooler and have now signed up for their annual maintenance plan ($193/year)."

"Bobby from Williiams showed up promptly, went about his work efficiently, and verified with others his findings. Replacement was the long term solution, but he was willing to work with me on fixing odd brand heater. My choice, no pressure. The replacement was done the next working day in about one hour. I was shocked at how little time it required. Bobby is the 2nd technician I have dealt with at Williams and both were excellent and pleasant. I will call them next time I need anything service they provide."