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"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"I paid an excessive amount of money to replace the heating system. The sales rep gave us comfort that everything will be done right and the two experienced and fully licensed professionals will be doing the work and that there is a no-excuse warranty, 1 degree guarantee, and 10 years on both the service and hardware. It just so happened that after the install, I told the installer I smelt gas and to check everything. He simply waved it off and said it's fine, give it some time. I told AJ Perri multiple times that there is a gas leak and I asked them to rectify the situation. I called them multiple times to send someone to fix the issue immediately and urgently, but they refused to commit to any resolution and won't send anyone until the gas is turned off for the whole building. I explained that its a condo and that the unit itself in the utility closet has a separate gas shutoff valve. Knowing this, they refused to remediate the gas leak."

"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "

"Excellent. David was very efficient at getting me quickly scheduled for the installation of the film and once at our home, he and his assistant neatly finished the job in only a few hours. He is truly an expert in this kind of work and is very meticulous. The film works great keeping out UV and heat rays and allows our home to stay full of sunshine throughout the day without damaging furniture, wall hangings, rugs etc. or adding to the AC load. Very happy with the film and David's work."

"It was a cold and wintry March day when I wanted my windows to sparkle, and although snow and a sick workman interfered, Jeff was good to his word and had my house sparkling for her photo shoot. Jeff assured me that, no matter what the temperature, his crew could do my enormous Queen Anne Victorian (62 windows) in a half day. He recommended removal of the screens to make the house look beautiful, and it was a great suggestion. We have original windows on the front, and they are 129 years old. The crew was thorough and gentle, and I was thrilled with the job. We cleaned the interior windows ourselves to stay within budget and simplify the prep, but Gem's crew did "in and out" for the kitchen skylight and five basement windows, as well as a few that the crew must have felt demanded their touch. I can't say enough for their good work and positive attitude, given that the weather was frigid, they were pulled to fill in for another crew, and I wanted all the screens to be labeled (I followed him and labeled them myself). I wish I had found them years ago, before selling the house, which sold in two days :-) And yes, they even honored an Angie's List coupon!"