Serving Upperco, MD and surrounding areas

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Serving Upperco, MD and surrounding areas
In business since 2006
Free estimates
Credit card accepted
"Everything was excellent. From the moment we had Advanced Granite solutions come out to give us an estimate, to picking out our quartz countertop, to the gentlemen that did the installation and the gentleman that did the plumbing, everyone was professional responsive and a pleasure to work with. Would definitely hire again"





+1

Serving Upperco, MD and surrounding areas
In business since 1999
Free estimates
"I was extremely pleased with my experience with Baltimore's Best Tub Refinishing. The two gentlemen who performed the service were stellar -- hard-working and knowledgeable. Communication was excellent with the company owner to set up the appointment and get guidance on preparation for the process. They were quick to respond and I got an appointment (weekdays only) within a week of my call. The team was a bit late when they came for the appointment, but I contacted the owner that morning, and he promptly contacted the team to ensure they were on their way.
Now, afterward the process, a 90-year-old tub looks brand new. I'm thrilled with the results.
The only thing I wish I knew in advance (not the company's fault -- I didn't even find this info while researching the refinishing process) is that one should not use bath salts if refinishing has taken place, as it can harm the finish of the tub.
Great job by these folks. If I had another tub in the house, I'd most certainly call BBTR.
"





+68

Serving Upperco, MD and surrounding areas
In business since 1991
Emergency services offered
"Vince called me back within hours of my sending him a message through Angie's List. Even though he does not list Montgomery County as one of his service areas, he was completely willing to help us out. In my message, I had requested the work to be done onsite but Vince explained why having him pick up the generator and take it back to his shop to work on it would make more sense. His charge for pick-up and delivery back to us was only $34.95.
When Vince came to pick up the generator, he was on time and was able to give me a ballpark cost for the work (which turned out to be very accurate). He said that he could get it back to us in 3-4 days but I asked if he could do it faster as there was a snow storm predicted for the next day or so. Vince agreed to a shorter time line and ultimately got the generator back to us within 1 day! There ended up being no snow storm but we got our generator back in working condition - along with a booklet of care instructions, a copy of our invoice, and a service history form. A few days later we received a hand-written Thank You card in appreciation of our business. I can't imagine how the service could have been any better. We will use Vince for any future small engine repairs/maintenance we have and highly recommend him and his services.
"

Serving Upperco, MD and surrounding areas
In business since 1992
Credit card accepted
"I was interested in getting new kitchen cabinets, but I did not want to make any changes in the current layout. I found out that refacing was the best option for what I wanted based on need and cost. They were very efficient and professional. I was very pleased with my new cabinets. The only downside to the new cabinets are the brackets that hold the drawers are not equip to hold much weight. So, the company has to come out to reinforce the drawers after installation."





+2

Serving Upperco, MD and surrounding areas
In business since 2009
Free estimates
Credit card accepted
"Good group of guys showed up to perform the work. However, the work performed was just fair. I ended up with paint drippings on approx. 70% of my roman shades throughout the house and more on the floor in a number of places. I was supposed to get 2 coats throughout the home. To me, two coats means two coats.... one coat applied, let dry, second coat applied. To them, it means using a roller wither a deeper pile. So, get up close to my walls and you can see the color beneath where the coverage wasn't enough. Luckily my new color was really similar to my old, so it's not a glaring issue.
My mudroom was painted an incorrect color. It appears that they had run out of the color needed and just moved forward with what they had instead of driving 1 mile to Sherwin Williams and picking up a gallon. Again, the color wasn't a drastic change from the other, so maybe they thought it would go unnoticed??
I'm a business owner myself and understand the importance of speed of work to maximize your profit, but NEVER at the expense of quality and professionalism. Slow down, take a bit less profit, do incredible work and watch your business explode!
"




Serving Upperco, MD and surrounding areas
Free estimates
Credit card accepted
"I highly recommend Capital Cabinet Refacing. Javier and Tulio did an excellent job refacing the cabinets of our kitchen, installing our sink, and applying a new countertop. The work was finished in just two days and our kitchen looks fantastic. Javier and Tulio went above and beyond in their service and we are very pleased with the results."





+13

Serving Upperco, MD and surrounding areas
In business since 1946
Free estimates
Emergency services offered
"Saffer came out to determine the source of the leak and give me an estimate for the work. I think it was the owner who came out and he was on time and seemed very knowledgeable. He said he couldn't determine the source of the leak during his initial observations, but before recommending opening the wall, he recommended not using my kitchen sink for a few days to see if it was the wastepipe that was leaking. I appreciated that he tried to save me the hassle and expense of opening up the wall. They ended up having to come out a second time to open up the wall and determined that it was in fact the wastepipe that was leaking. I ended up going with an independent plumber to repair the wastepipe because Saffers price seemed kind of high but i was very happy with their diagnosis and think they would have done a good job. The price for the work was just outside my budget."

Serving Upperco, MD and surrounding areas
In business since 1998
Free estimates
Credit card accepted
"George's painting, inc was responsive and professional from start to finish. The project entailed wallpaper removal from 2.5 bathrooms and kitchen, repainting those rooms; installing a tile backsplash and vinyl tile floor in the kitchen; replacing the kitchen countertop; repairing a cabinet; repairing drywall and painting the ceiling in the master bedroom. The owner came out to do the estimate himself. He was accommodating when I wanted to expand the scope of the initial project and came out a second time to give me an updated estimate. He was easy to reach via cell or email. The estimate was more than fair. His crew completed the job in three days. The crew was polite, professional, and did a good job cleaning up at the end of each work day. I highly recommend this company and would use them again."





+22

Serving Upperco, MD and surrounding areas
In business since 2010
Free estimates
Emergency services offered
"I've been very well satisfied with them. You give them a contract, so much a month depending on if you have your heat pumps, hot water heater, or whatever, and then they come out and they set it for the season. They give it season checks, and sometimes they put freon on it, and sometimes they do a lot of repairs and stuff, and you don't have to pay anything for the repairs. I think I have two heat pumps and a hot water heater and I think it's like $40 a month, but I've come out ahead every year. It's been pretty good. I call them on the phone and then they just send people out. Actually, it's two different contracts; one is for heat pumps and the water heater and I have the another one for electric and plumbing. They came out for the heat pump. The heat pump outside didn't come on and so it was using the furnace heat and they fixed that, and they were gonna replace the part, and for some reason they didn't come out and fix that the next day, and I haven't got around to having them fix that. They were supposed to come out the 13th to replace a part that was gonna stop the problem from happening again. Although they fixed it temporarily, it wasn't permanently fixed and they didn't come out the 13th. You call them up and if you have priority service, then they come out very quickly. The BGE heat pump thing, I've had that for several years but the plumbing thing was new. I wasn't real excited with the fact that they didn't come back the next day, but over the years they have been super. The guy that came out last time, I think he was newer so he kept calling up somebody to make sure he was doing stuff right. He ended up doing what he had to do fine, it was just that they didn't come back out. If I had to grade overall, I would recommend them because they've come out, they've saved me a lot of money fixing all sorts of stuff - keeping an old heat pump I had which was over twenty years old - kept it going for several years, but I replaced that this Fall, and they gave me tremendous discounts for getting a new system put in. When they were supposed to come back, they said it might be two and a half to four hours to replace this part because it's a big deal, but to replace the actual part, unless it was covered I might have to pay $200 for the part, but all the labor and stuff would be free. For price for the heat pump I have to give them an A because I pay them up front monthly and I don't pay them anything when they come out. They've saved me a lot of money over several years I've been with them, so I think I've come out ahead. Except for the fact that they didn't come out this last Thursday, I've been very satisfied with BGE Home, the heat pump system thing. I can't say I've been overly happy with the plumbing part. They came out this last time and they did a real nice job; they also came out one time and replaced the toilet, just a super job. But about a year or so ago, I had about three or four things I wanted them to do, and I wasn't here again, and he gave reasons to my wife why he couldn't do any of this stuff. Like I wanted to replace the garbage disposal and he said that something was wrong with the way the pipe was draining and he couldn't fix it, it was clogged or something. I had unclogged that - I don't know what that was about. I wanted to replace a filter downstairs and he had a reason why we had to replace the whole water system just to replace this little filter and it wouldn't have done any good. It was about three or four things; that wasn't real good. He got the garbage disposal working that was in there, but he didn't replace it like I wanted, so I had to have it replaced a few months later because it needed to be replaced. Regarding the heat pump, the initial response was just fine. I called them one day, I picked a day for them to come out, they came that day and he got it working again, which was great. But then they were supposed to come out the next day to replace the part and that never happened, and although they never called - they were supposed to call 20 minutes ahead of time - it worked out fine because it was from 7:30 to 5:00 and we had an emergency come up and we had to leave at 4:00 anyway; but they never called so they didn't come, actually, but we couldn't have stuck around anyhow. For responsiveness over the years I'd give them an A. The 12th they were fine - it's just that they didn't come back the 13th to finish it up. Honestly it doesn't really matter to me too much because we had to leave; a family emergency came up, so the fact that they didn't come worked out okay for me. It didn't bother me a bit. What they do, they give you a range of time and then they call you 20 minutes ahead; so that's an A. It was what they told me it would be. They've always been real good. He even puts stuff on his shoes when he comes inside to cover his feet, kind of a baggie around the foot.
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