Get matched with top new windows service pros in Vale, NC

"I greatly appreciate the entire Window Source team. The installation team, led by Mike, was super. They were professional, efficient, and thorough. Mike was very creative in solving a problem with the half-moon windows that ensured they would be watertight. Although there were a couple of issues with the overall project, those were on the window manufacturer and not the Window Source team. Chasity did a very good job of keeping me informed during the manufacturing delays. The pros are definitely the ones you want to work on your window project."

"Dale's Glass did a fantastic job replacing 2 cracked windows in my home, one of which was up high(second story) They were professional, friendly, fast and affordable. I highly recommend them for any and all glass work!"

"They were great. They actually fixed the problems, rather than replacing the whole windows."

"It went well. When I called and emailed a picture and the size of my window, I thought the appointment was to do the work. Turned out, it was just to measure and get a deposit. Two days later, they came back to actually replace the glass. The installation of the new glass was very efficiently done."

"3/9/19 – Met with Matt (sales). After determining we had 26 windows and factoring in our request for a new front door, he came up with a cost of $50,232. Then after applying the BOGO offer, the cost came down to a more realistic $25,116. This number was more in line with other quotes we had gotten. I had to smile when Matt said “this offer is only good for today”. It’s a line I’ve not heard in a long time and figured it had gone the way of VHS tapes. I worked the price down to $22k and then Matt had to call and run the offer by his manager. Reminds me of when I bought my first new car in 1978. Anyhow, I accepted the offer, signed papers, etc. As part of the deal I had to display a Universal Windows sign in my front yard. Matt says we’ll be contacted soon to have someone come out and take exact measurements. Mid/late March – UW calls to set measurement appt. I set the date for March 26. March 26 – Nate comes by for our measurement appointment. All goes well and Nate answers all our questions. Early May – I receive call from UW that our windows are ready and install will take 3 days. I set the installation to start on Monday, May 13. May 13 – Install team (Mike and Doug) show up. They first install the front door and then prep the exterior of some of our windows. On Tuesday and Wednesday Mike and Doug finish up the install. There was wood rot at 3-4 windows that Mike and Doug took care of. Some time on Monday or Tuesday Mike tells me that two of our windows (half rounds) are on back order. There was also a small mix-up in the windows. We had requested obscure glass for the front door (done), upstairs bath (done) and for the picture window above the master Jacuzzi (also done). There should have been an obscure window in the master water closet, but it was installed in the master bedroom instead. It couldn’t be switched with the master bath window since it was a narrower opening. The crew made note of the mix up and said they would get the info to the office so replacements could be ordered. Other than the noted issues, the crew did fine – no problems and they cleaned up well. Mid May to early June – I called three times to check on things. The 704-594-1900 number belongs to UW’s St. Louis office. The office rep told me that due to a phone issue she couldn’t transfer my call and would email the Charlotte office and someone would get back to me. No one did. On the fourth time – June 5 – the office rep gave me an alternate number to call. I called and talked with Tammy. She said the windows would most likely arrive June 11 and she would call me. There was no call on June 11, so I called again on June 12 and found that indeed the windows had arrived on June 11. I set the install date for Thursday, June 20. June 20 – Mike and Doug arrive again. They corrected the obscure glass mix-up and installed the half rounds. Took about 3 hours. Later in the afternoon I called UW to settle my account balance. I asked Tammy why the half-rounds were on back order for a month (May 13 to June 11 – probably longer). She wasn’t sure without digging and checking, but guessed there was a defect in the first windows. Four weeks is a long time for a defect correction. No apology for the long wait. The windows are very nice. My original windows were wooden, builder’s grade, hazy, and very ugly. They came with the house built in 1993. My home is much brighter and cooler now - and outside noise has been greatly reduced. Final verdict: Excellent windows Great installation So-so customer service In the attached picture you can see the contrast between the old half-round and the new window directly below."

"We just had our windows replaced by Apex Energy Solutions. Justin was our sales rep and couldn't have been more helpful. He knows his product and answered all our questions. The install team did a great job and it has given our home a true facelift. They replaced a sliding glass door with three beautiful windows in my breakfast area, and we are so happy with the new look. They were very courteous and careful when they were working inside our home and cleaned everything up and hauled it off. We are looking forward to lower energy bills the future. If you are in the market for new windows please check Apex out - they are a great company with a great product!"

"This was a professional experience from quoted proposal to completion. Mike answered all of our questions quickly, accurately, and is a consummate professional. Our 20 windows took 3 days to install, exactly as quoted. Kurt and his team took care to prevent damage to floors, showed up on time and cleaned up each day. Windows were cleaned inside and out. The finished product is flawless and we are delighted with the results."

"Crown came to renovate the exterior of our home, removing 1970's plywood siding, replacing three windows and adding two new ones, wrapped the entire house with Tyvek, installed new gable vents, and resided the entire house with Hardie siding and trimmed all windows and doors with Hardie trim.  All exterior accessory items (hose bibs, light fixtures, outlets, fan vents, etc.) were professionally trimmed with composite materials; and everything was painted to match. The crew (Frank and his team) were really great - they came each morning by 8am and jumped right in; and worked most evenings until they had to turn on their headlights to leave.  They were friendly and polite, and took care to avoid damaging shrubs, etc .  During tear-off, we discovered we had bats in the attic. The team worked on another part of the house while we had a pest company come out to take care of the bats, and we never experienced a disruption in the schedule.  The reason for the B rating on responsiveness is that we had some punch list issues after the job was finished, and it took a few calls to get those items taken care of, but overall the job was completed very much to our satisfaction.  Although this work was done in late 2014, we intended to submit this review shortly after, and I didn't realize we never finished it.  So after a year of living with this renovation, we are immensely pleased and have recommended Crown to other friends. We have strangers from the neighborhood stop in the driveway to tell us how great the house looks, and we agree. <br />"

"Brandon and Southern Star installed our windows 10 years ago. We also wanted to install custom doors to our atrium. He did a superb job and at a great price. We are so happy with the work and the quality of the product to this day. Recently we needed a new roof so we called Brandon. Again we received great service, great work, great product, and at a great price."

"Absolutely wonderful!  We are so pleased with the job done by Carolina Premier Window films.  Their staff is friendly and professional.  Michelle accommodated our schedules when coming to our home for the estimate.  She was informative and pleasant to deal with!  Installer was efficient and neat - no mess to clean up afterwards!   We are so happy with the install!  We would definitely use this contractor in the future! <br /> <br />"