Get matched with top central a/c service or repairers in Valley Lee, MD

"This company was prompt, gave us a reasonable price, and the system is working very well. We give them an excellent rating for their service, and would recommend them to anyone who needs HVAC repair or replacement."

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"Very customer service oriented, very knowledgeable, went beyond and above compared to other plumbers he had spoken with."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"ABS provided professional services in resolving a problem no one else had accomplished. They completed the repairs in a timely manner and a satisfactory cost. We plan on using their service in the future and would recommend them to others."

"The service went fine.  I wanted them to test if the carbon monoxide was leaking or something for the safety and also do the cleaning.  The guy that came out, didn't do any cleaning.  The good side was that he found that it was leaking; but the other hand, he said the machines were pretty old.  He can give some special price, if I want to make some major repairs.  I was not interested because of my purpose in the beginning was just to check the safety.  On the other hand, I was disappointed because he didn't do anything about the cleaning.  He came on time.  I got what I paid for.  The price was okay because he didn't charge more.  He tried to answer all my questions.  He came on the appointed day."

"Have used the service several times now. It's just excellent. Absolutely reliable!
If going with a party of several people it is even not much more expensive than the regular shuttle services (which I don't like because of bad experiences with reckless driving and not showing up on time) which charge per person.
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"I dealt directly with Mr. Kurt Randall. What a class act. He and his call center/staff are just amazing people and understand the definition of GOOD customer service and complimented that with solid work. He expedited the whole process which helped reduce the stress from an already very stressful environment. Very professional, informative, and prices were fair but I didn't feel ripped of given the urgency and the excellent service and work delivered."

"Everything went great. Great customer service. Price was spot on. I would recommend anyone that needs home air conditioning service to give Grove and Sons a call!!!"

"Promptly returned email regarding service request, on Saturday. Responded same day to repair 2Ton Geo unit (Waterfurnace). Extremely knowable on geo-thermal systems, the repairs were made in timely manner at a fair price, my only regret on this geo unit is I should have had Continental install the system in the first place, it’s seems very likely I would not be haveing the maintenance issues."