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"The install of the roof and gutters was amazing. Everything else was pretty awful. The sales guy didn’t clearly convey all the various options so we’re left feeling we had only one option therefore feeling overpaid for everything and the loan pay work was done wrong. We also were never given an itemized invoice of the cost of the materials and labor costs which is commonplace for contractors and illegal to not provide. The sales experience was extremely predatory. The scheduler didn’t plan appropriately so our materials were delayed and the gutters weren’t installed on time but a week later. We were promised they’d thoroughly clean our property after and yet there was trash and nails left everywhere as a hazard to our child. Also promised to have lots of pictures of the progress and that didn’t happen. We were severely up charged an extra 700$ for more materials day of the install even though it wasn’t needed. The project manager only managed interactions with us well but not with his team clearly because every aspect of this was poorly handled. If you want a roof replacement done well and quickly, definitely choose HGE but be cautious because they have left us feeling scammed for over promising and under delivering."

"Everything was done in a timely manner friendly people and good worker"

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Contacted All American painting & Home repair company based on Angie's list reviews. Mr. Wayland (Eddie) arrived, gave us an estimate, took his time explained everything he was going to do and how he was going to preform the necessary work that needed to be done. We had a few set backs based on the  weather as this was all exterior work. Paula(Eddie's wife) kept us informed , excellent communication, as to when he would be arriving and when he was not. Eddie and his assistance Orval are hard workers, very detailed, very professional. Windows look brand new.

This is a family owned business, that provide outstanding service, we have referred him to our neighbor, we would not hestitate to use this company in the future. Very pleased. They are located in Front Royal Virginia just to make sure you have the right company.

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"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"It was great! He was prompt, on time, they have reasonable price. They did a great job."

"They were fast, efficient, and CLEAN. Very professional. Work was really well done- biggest problem is that the part of the ceiling they installed is so much nicer than the part that wasn't affected by the flood. Brian and team from Walls had done a previous job- installing a ventilating fan in the ceiling of our guest bathroom where our old fan was doing a terrible job; paint was peeling because of moisture. Brian got me a much better fan and installed it- difference was amazing. The guys saw that our banister going down to the basement had come loose- and without my asking and at no charge, they repaired it. I now use them for a variety of handy man tasks. They are not cheap: as I recall, around $125 to come out - but they are fast and very good and manage to keep the price reasonable.
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"We interviewed six vendors to receive estimates and explore various products and installation options.  The price estimates of our top three were fairly close.  We chose American Siding in-part because it is a local small business, but also because of the product line and workmanship techniques described  The project was delayed about a month from the target start date due to prior job sire requesting additional work not included in their original contract.  Our project included high end vinyl siding with foam backing and we had over 30 windows on the house and shed.  Paul worked with us to use lower grade siding and windows on the shed to help keep costs down.  His crew of Jonathan and Dave were professional and friendly, very hard workers.  We had frequent discussions to be kept up to speed on the work being and the progress of the job.  A separate crew did the roof which took only two days, although the second day ended at about 8:30.  The overall job took about five weeks.  A great deal of attention to detail was paid to the installation process.  The siding was applied on top of the existing siding.  A lot of time was spent on building out the windows so they would not be recessed.  Many other details that are not seen were attended to that I believe some other companies would skip.  Our original contract was for 40K but we had an additional $700 overrun.  This was for the replacement of a large amount of rotten wood beyond the amount agreed to upfront.  We have had several compliments from our neighbors and are delighted with the appearance.  We have several improvements immediately.  The house is quieter, the temperature throughout the house is much more even and the ac runs less often.  Even when you go from downstairs to upstairs the temperature is constant and it no longer feels as stuffy upstairs.  This is in part due to the venting in the roof.  All in all we highly recommend considering American Siding Inc."

"It took much longer than expected, part of this was due to inclement weather & 2 ft of snow. When installer came he noted that porch was not secure enough to place sunroom on.  Owner of company came out to inspect while shoring up was being done.TRS shored up porch. Installer knowledgable and helpful. During demoing & building of stairs, they tripped power to house 3 times, finally they took out old outlet from old porch and used other outside outlet.
Projected time to start was 11/14/15 & finish 12/14/15, was not started until mid Dec., and finished 2/25/16.  County did not issue permit until Dec. TRS might be a little more realistic about construction times. Built sturdy steps & landing and put in all new electric to sunroom. A few knobs for windows missing which they had to reorder and one screen not set in properly and bugs got in, and cover plate to electric box with wiring to porch was not put on. They did fix after a few calls. 
When dumpster removed from driveway, it knocked my A/C unit off its base, unit needs to be repositioned we are waiting to see what that will cost. 
TRS did send out a quality review staffer to go over the whole project when finished, which is rare, so it appears that they really want client feedback.
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"His crew and crew leader were very attentive to details and my questions.   Since we have pets, I asked them to double check the ground around the house before they left each day for any items that could be ingested or would hurt their paws if stepped on and all six of the crew went around the house a second time double checking for me.   The final result is a gorgeous, well-installed
roof that will last for decades!    I would not hesitate to recommend this company to anyone looking for a roof repair or replacement.
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