Get matched with top central a/c service or repairers in Ville Platte, LA

"I called him and told him I was having problems with my A/C. He came right away told me what my problem was. He was very informative about my options on what needed to be done. He changed out my whole unit the next day. I couldn’t have asked for better work to be done or customer service, and very affordable. He will be the only one I use for my A/C needs from now on. Highly recommend"

"They had the best price and service has been good. We would recommend them to other people."

"Pros * Very friendly and prompt customer service in setting up a service call and completing product orders * Only $59 initial charge for initial diagnosis fee (this charge for weekdays; $85 for weekends) * Technician was extremely personable/friendly; thoroughly and patiently explained every step of his work * For products to be purchased to complete repairs, the technician thoroughly explained how products would improve performance and patiently helped us to find the most affordable solution. * Decent rates for products purchased for repairs. * For the past month, the installed products have significantly improved performance as we have had no freeze-ups of the coil and we experience better cooling. Cons None experienced From the initial call to the end of the product installation, we were thoroughly pleased with the service of Smith Air Conditioning. I have never worked with such an overtly friendly technician; he went out of his way to be nice to my family and me. We had many questions for him as we have been stiffed by AC companies in the past, but he was quite patient with us and explained solutions in a way that made good sense. Further, the secretary at the Smith AC office was very friendly as well, and they were quite prompt and getting a technician out to our place, in placing product orders, and in ensuring that our unit was working better. Additionally, we found the pricing for the products we purchased to be affordable, and the tech did not try to strong-arm us to purchase anything. Finally, for the past month, the products installed have improved the cooling performance of the AC, and the products are working as promised to ensure that the AC does not freeze up on cooler nights. If you choose this company for AC repairs, I sincerely believe that you will be thankful for your excellent choice for years to come. Thanks to Quenton (our AC technician) and all the staff at Smith Air Conditioning for exemplary service. Update: 01/21/2021 Smith Air sent Andrea out to us to have another look at our AC as the handler coil continues to freeze though a freeze stat was recently installed. Upon his arrival, we noticed how friendly and easy-going he was. After observing and analyzing the unit operation, he determined that the freeze stat was connected properly, hence, he was unsure as to why it is not performing well. However, we agreed that adding refrigerant as we were a bit low would help to lower the likelihood of the coil freezing until we resolved the freeze stat issue. So, after the refrigerant was added, we quickly noticed the house cooling faster. Over the next several days, we will continue working with Smith Air to hopefully resolve our problems with freeze stats. Throughout the visit of Andrea, he was friendly and fully willing to answer all our questions. He also provided professional, sensible explanations which my folks and I appreciated. We are truly grateful for the help of Andrea, and we are thankful for the commitment and understanding in working through this strange freeze stat problem. In all my years working with HVAC companies, I have never been as pleased and impressed as I have been with Smith Air. Thanks to you all."

With several years experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest. \n

Hawthorne Heating & Air, LLC, is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 25 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

18+ years experience in HVAC with residential and light commercial.

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"I have used Salt HVAC for repairs to complete unit installs. When you call Salt HVAC you get fast, honest, knowledgeable and very reasonable priced service."

"It went very well they were very nice great customer service they took care of the AC."

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"