Get matched with top in Waldorf, MD

Hi, I’m Xavier and I have been working in home improvement and repairs for 20+ years. I have experience in plumbing, electrical, HVAC, carpentry, & handyman task. I love sharing my skills & ideas when needed. I love the reactions of happy clients.

"Very well. He does very fine work. I just called for another toilet install. He is such a gentleman trustworthy and honest. Jan Ferguson"

"They arrive at my house on time was very professional and the price was reasonable they unclog my sink and a timely matter I would highly recommend this company"

"The service was exceptional, came out on a Saturday and fixed the faucet quickly, and I didn't have any issues after the service."

"Miracle Method did a great job resurfacing the floor, the bathtub and surround, and the shower and surround. Everything looks new. They even cleaned our existing shower doors to look new. They removed the toilets to resurface the floor and placed new wax rings when they replaced the toilets. The only negative part of the resurfacing process was the smell of the chemicals they use. We had to open a lot of windows to vent the odor."

"He was very quick and everything worked great."

"I would recommend Flood Crew LLC! They did an excellent job in a timely fashion."

"During my initial phone call, the woman who assisted me was very detailed in her description of the service and process, pointing out things for me to consider in making my decision. When she wasn't sure of an answer to one of my questions, she promised to research it and get back to me - which she did promply.  I scheduled the appointment in a very timely manner, and received a reminder phone call 1-2 days in advance.  The service techs were professional and courteous, and completed the job on time.  He explained to me the proper way to clean the tub going and advised me on the best placement of my vertical shower caddy/tension rod.  I was very pleased with the outcome, and have since recommended the company to a friend who was looking to update his bathroom.
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"The service provider came out and inspected my problem. I had an older three faucet system in both bathrooms. The provider said since the rest of the bath/shower area was in good condition, I just needed to replace the faucets. He said that it would be a good idea to replace both bathrooms with the same new faucet sets. He explained that they could provide the faucet sets or I could purchase them on my own. It was significantly cheaper to purchase them on my own. However, if I purchased my own faucets, the companies warranty would not cover any problems with the faucets, Their warranty would only cover the work. He explained that it would be a good idea to get ceramic faucets versus the stem kind. I had to purchase the faucets and then contact the provider to come back and install them. When I went to buy the faucets, I had a very limited selection for three handle faucets sets with a valve included. I ended up spending approximately $134.00 for two faucet sets that included shower head, tub spout, three handles and valve. Since I was replacing two faucet sets, the provider gave me half off of the second set replacement. My total bill for the work was $490.00 for both plus the $99.00 I paid for the deal. The receptionist was also very polite and professional."

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Purchased Angie's list deal for free visit and 1st Hour of service for a pre-paid $49.  On first visit, it was quickly determined that the condo associate couldn't turn off the water to the building.  And the plumber didn't have a part needed to install the faucet in any case; so for both reasons the visit needed to be rescheduled.

After some delay due to the Condo Association needing a major repair to fix their problem; we tried again.  This time a new person came 1/2 hour early, which is a problem since they notify condo owners the build water will be shut of only during designated times; however the maintenance manager made an except and shut off the water early.  However, I indicated that they needed two individuals to move out the stacked washer/dryer to access the necessary plumbing; and the 1st guy was expecting the 2nd to come at the scheduled time.  So we waited and he never showed up.  And he was to have the necessary parts.  The 1st guy was able scrounge in the truck for awhile and did find the parts he needed, purely by luck.  Next, the 1st guy couldn't remove the washer/dryer himself and the maintenance manager helped him.  And he proceeded to make the repairs.  Subsequently, the unit needed to be put back, and the maintenance manager was no longer present.  I was able to help reluctantly since I recently injured my back; but with some pain and effort we got it back in place.  At some point towards the end, the 1st guy had a very heated discussion with the office about never working with "CJ" again (I assuming the 2nd guy who didn't show).

Now on to payment; the I had discussions with the office coordinator several times that my Angie's list voucher was still valid after the initial situation.  When the 1st guy called it in, they didn't honor that, indicating I used it with first visit.  A visit in which no work was done, and he didn't have the correct parts even if he could have.  So I was charged the full price.

I'm fairly certain the "2nd guy/CJ" was the same individual who came out the first time.  And while he was "fine", I didn't really like his demeanor.  I recognize he made the visit and couldn't perform the work; thus the reason I didn't really object on not getting credit on the 2nd visit.  But was not happy after being assured it was going to carry over.  And his not showing caused the 1st guy to spend billable time looking for parts and struggling with the washer unit, and worse making me and my bad back help him.

I want to say the guy who did the work was polite to me; seemed to do a quality job, and got through a difficult situation.  With the exception of the phone call back to the office in front of me, I don't have any complaints on his service.  I gave the D on price because of the non-application of the Angie's deal; but the price was probably fair given the time spent otherwise at about $95/hr.

In the end, it wasn't a disaster, and the price wasn't a real problem, but it still wasn't a particularly pleasant experience and didn't really instill much confidence.  I think I would try another firm next time to see if the experience was more positive.

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