Get matched with top central a/c installers in Wallace, NC

"Tracy and Darren did an amazing job installing new unit"

"I told Mike that I had replaced the thermostat to a programmable one after researching Youtube about a constant on air handler fan. I also told Mike the air handler worked for a couple of weeks but then nothing would happen - no fan, nothing. I was worried that I may have fried something in the process of replacing the thermostat. Mike listened and immediately explained the possible remedies and prices of component replacement, ie. transformer, etc. Mike went to work and looked at the air handler. After a couple of minutes he had the system up and running. Cause of my grief; a blown 5amp fuse. Mike said, since the unit is 16 years old, either I crossed a wire when installing the thermostat or the fuse failed due to age. Mike checked the rest of the system to include the outside unit. Overall, I was very happy with his professionalism and knowledge."

"The two techs that came and did the install was very professional, answered all my questions, 10/10 would recommend this company."

"First time using Indoor Mechanical for HVAC work. I'm an out of state landlord that must rely on the integrity and honesty of local companies. The Quote for the product and installation was the best of 3 separate quotes.The communication from the initial contact through completion was excellent. The promptness and quality of work were both as promised. I have a tenant that is very helpful in evaluating any work done on the property for me. She was very pleased with the A/C installation by Indoor Mechanical. Based on this one experience I would recommend Indoor Mechanical. Dale Wright"

"The B's team was professional and prompt. Made recommendation of an additional service that will need to be looked at to keep unit running efficiently and cool properly. Repairs were made quickly and my AC restored."

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"Everything went well! They were able to install the new unit sooner than expected. The guys, Mike, Riley and Andrew were professional, friendly and very efficient. They cleaned up any debris and made sure I was satisfied with the work. Mike Russell is awesome too. I have used O'Brien Service Company for many years and I trust them completely. Thanks, O'Brien, for another outstanding job!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

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"Installer was prompt and professional."