Get matched with top water heater repair or service pros in Walnut Creek, CA

"Water Heater Masters were top-notch! I called on a Saturday afternoon - they were available 9am Sunday morning to come and inspect and quote. They only had one guy working that day, but scheduled me for Monday morning between 8 and 9. At 8:15am I got a call with an ETA of 8:45, which was a really nice touch! Despite telling me it would take an entire day to install, they were done by 1pm. They also found some creative ways to do the install to avoid drilling through my stucco (for the exhaust vent and for the condensate run-off). Very professional and clean-looking install. These guys may not always be the cheapest around, and they recommended a top-of-the-line heater (which is what I really wanted anyway), but I'd much rather pay a little extra for that level of service and support. Thank you!"

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"Got service quickly. Technician was on time,friendly, professional, and showed respect to my house. Explained what he was going to do and got my approval before and when he was finished before leaving. 👍 Thank you, Arlene "

"From arranging an appointment to the actual appointment, I was treated with polite service, and the technician was very pleasant and knowledgeable. He explained every detail of the problem and expertly accomplished the repair quickly. I won't hesitate to use this company for future plumbing repairs."

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"They fixed a major water leak and installed a new water heater all in one day. They were prompt and did a neat install. I can recommend them."

"Customer Service was excellent. Explained each repair in detail."

"The plumber's name was Miguel. He was on time and made some good suggestions. The job entailed moving a outdoor metal pipe back about 2 feet and reconnecting to a pvc sprinkler line. In addition he installed a shut off valve and faucet."

"JPC team did an excellent, professional job on our storm water sump pumps related project. (Two sump pumps were working; they did not need repairs.) 1) Cut and replaced two broken pipes; installed new valves 2) New float sensors installed and set to auto-start the sump pumps 3) long outflow pine, connecting to city's water drainage system, was cleaned using long snake and high pressure water pump combination. 4) successful final test with water filled in water chamber and sump pumps working 5) JPC gave warranty for work done and signed up for once-a-year annual maintenance visit in October."

"Oak called 2nd but came next day/ UN-prepared to do either repair or water test (requested on phone) or even replace with ready new ADA toilet that the lying receptionist booker said they have “some in stock and if not he will show a catalog of choices”. Guy came punctually with Nzo tools or appliances Or knowledge of what I asked for as an “URGENT repair/replace”. See ABC review same call. Not quite as bad as them doing same since we also still have broken HVAC too, both said they would fix ( I bought gasket already, they could have put in) or replace if they brought new toilet. Problem is not in water pipes except they need testing for lead - both said they would do this too - when I asked oak re taking a sample, how long sitting in pipes? He wiped off his soda water bottle and asked “which pipes?” !!"