Noble Plumbing, Inc.
Angi Approved
In business since 2015
Free estimates
Customers say: Quick response
"On 9/29/24, Justin from Noble came out to install a toilet flange riser. He looked at it and told me it would be between $450 and $550. I felt that was a very high price but a toilet is a necessity. It took him 2 hours from start to finish, but over an hour of that time, he was out buying parts at a Home Depot that is only 7 miles away. I was surprised that he didnâ t have parts with him considering this is a very common plumbing problem, plus I told them what I needed over the phone when I made the appointment and specifically said that I was telling them so he could show up with parts. When he said he was done, I looked at the toilet and noticed there were no caps on the bolts that hold it down. I asked if he was going to put some on, he said that most of the time he doesnâ t. He said he would put some on if I wanted, I told him I did. Who prefers the bolts showing on their toilet??? When he was done, he advised that the amount due was $490.00. I asked what their labor rate is, he said $250/hr. It seemed really high so I asked if it was because it was Saturday. He said â No, thatâ s our regular rateâ . So I was charged for two hours of which most of that time was spent on his trip to Home Depot 7 miles away. I paid him. As he processed the transaction on his phone, I asked if I would receive a detailed receipt. He assured me I would receive a detailed receipt in an email as soon as he finished creating it. It is now a day later and I have not received anything. Very disappointing. So in short: 1) So far the toilet is functional. 2) Justin was a pretty nice guy. 3) Price for the job was awfully high. I feel the job should have been 1/2 that amount because he should have had the necessary parts. I feel gouged. 4) The worst part is that I have not received a receipt for my $490.00!!"
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