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"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."

"They could have completed the job completely. They took pieces of it apart but they did not put those back together. I had the son of the maintenance guy put them back together. I'm just complaining about the completion of the whole job but the quality, workmanship, and everything were fine."

"They did a good job and fix the problem."

"Got the job done the same day, and cleaned up after themselves."

"Richard Hoover is just great. We still use him. He became our handyman. Whenever something breaks, he just comes on over. He is a very meticulous man. He might get on somebody’s nerves because he takes his time, but he does an excellent job."

"Email communication was hit-or-miss.  Sometimes I would get an immediate response, other times weeks went by and I didn't get a response until I prompted them for an update.  The installer was polite and professional but several of the trim pieces were damaged on installation and the fit and finish is not great.  It took over a month to get the damaged parts replaced and one of the replacement parts is also damaged in the same location as the first piece.  It's not noticeable enough that it's worth taking another day off work to have it replaced again, though.  The caulk lines are not very even, the drain is not centered in the floor of the shower, and the trim piece around the shower handle is off-center as well.  I will admit that I can be fussy about these sorts of things and these may not be issues for other people but it's bothersome enough to me that I wouldn't use Re-Bath again.
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"There was a crew of three and it took two or three days days. It looks great and everybody that comes to my house compliments me on my front walkway. They left the area completely clean."

"Excellent! Dunn Home Improvement remodeled my dated kitchen and removed a wall. It was a project with many changes due to delays and discontinued products I selected. They were very patient and responsive with me when I was reworking my over all design. Their workmanship is exceptional and they are great a keeping the job area clean. Plus, they are prompt and responsive! Experts in all things construction!"

"Wade did an amazing job on my home. He turned a weed infested patio area into a beautiful patio. the stamped concrete and fire pit are amazing and i can't wait to use them. He also remodeled my lower level which had old paneling through out. it is now a beautiful space that i enjoy using now. Before, I only went into the basement to get to the garage and wash clothes. Now I use it as my main living area. I had guests who stayed in the basement bedroom for two weeks. They had nothing but good words for how the space (den, bedroom, and bar) had been transformed. The quality was outstanding too. Wade's team also landscaped the outside with a beautiful border and rocks. I have received numerous comments from the neighbors on how good my lawn and landscaping looks. My yard has never looked better!! I am very happy with the work that has been done on my house and will be calling Wade if I ever need work done in the future."

"THEY LEFT TO BUY PARTS AND WATER DRIPPED THROUGH THE BASEMENT DRYWALL (NOTICED AFTER WORK WAS DONE). THEY ONLY PUT ONE COAT OF PAINT ON THE FRONT PORCH POSTS AND DIDN'T FINISH CARPENTRY WORK. THEY SAID THEY'D BE BACK TO FINISH PAINTING THE WINDOW FRAME AND AT THAT TIME I WOULD HAVE ASKED THEM TO FINISH PAINTING AND FINISH DETAIL WORK ON THE POSTS. I ASKED HIM TO COME BACK TO GIVE AN ESTIMATE ON OTHER WOODWORK AND HE NEVER CAME BACK. HIS WORKER ASKED ME TO COMPLETE A SATISFACTORY REPORT TO ANGIE'S LIST AND I SAID I WOULD WOULD AFTER THE WORK WAS DONE.
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