Get matched with top sunroom or patio enclosure builders in Watkins, MN

"I found him hard to work with (e.g. doesn't listen, pushy about doing it his way.) I was really hesitant after the estimate but he just kept pushing about it and I didn't have any other options - but I was sorry afterwards. I don't really like it, the quality doesn't seem great - but most important, it's not level. Drives me crazy and looks bad - just three panels and it's not level! Makes me nuts looking at it - feels like I threw my money away."

"I think the finishing around the window could've been a little bit nicer. Our basement isn't really finished. It still the brick wall, cement wall.It just seems like it could've been finished off more than it was. They were quick. I didn't see a lot of debris or anything. I know sawing through cement can be messy but they seemed to be very clean and efficient. They were out here pretty quick. We checked around and they were very reasonable."

"They tore off the old, put on the new and it went beautifully."

"Generally very good, although some potentially avoidable delays. Initially not very good at updating us, but later got very prompt updates. All good people to work with as were the recommended subcontractors. Very happy with our porch."

"We are incredibly satisfied overall. Rick was great to work with from the initial meeting up until the end. You can tell this company believes in integrity and quality. We made a great choice and we hope this will help the next person make the right choice."

"They were very responsive, and came within budget. There was a lot of different projects that they worked on. We had a little difficulty with them completing a small project. The window blinds were purchased by us, and they were to install them. However, there was a series of problems with the blinds that were not of their doing. At the end of the day, we didn't feel like the blinds were installed properly. Overall, there were many positives to working with them. They solved the sewer problem very quickly. They're very attentive to their customers and measure themselves against a well laid out plan. They were highly responsive to our particular timing needs prior to selling the home."

"Amazing. Tiling turned out awesome. All tiles had perfectly lined seams. No uneven or unlevel tiles. Would hire again"

"Paul told me at the time he came out to bid that he typically works on one job at a time and gives it his full attention. We decided to wait until he was available and were glad that we did. His attention to detail and careful oversight of all phases of the job was impressive. It was clear that our satisfaction was important to him. Of the few small problems that came up, he dealt with them immediately and we were more than satisfied. He was easy and great to work with, and the outcome exceeded our expectations. We are already talking with him about our next home improvement project. We highly recommend Five Star.
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"Company was great, owner went over everything, was attentive and answered all questions. He came up with great solutions to work in a quirky area on a older house. Crew was hard-working and cleaned up great after completing the project. Purchased services through a deal on Angie's list and the owner worked with me to make the most of the pre-purchased amount of time."

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My new garage/shed was finished approximately one year after I signed the contract with Heinen.  He did a good job of designing the garage (in his head; no drawings) in a way that was economical and works.  Greg Heinen is very personable and generally easy to talk to.  We talked over options and worked through questions and decided on a final design.  My dissatisfaction mostly arises from the length of time it took to finish the work and the difficulty I had in knowing what was going on with the construction schedule. 

Problems started (at least in part) due to heavy rains in June of 2014, which seemed to get everything delayed for months.  I also now (in hindsight) think that because Greg is a relatively small general contractor who works with a number of subcontractors, the delays were due to the availability of many of his subs.  The original start date was to be June of 2014, then pushed back to late July, and then he couldn't give me a date and stopped communicating with me. A crew finally came to demolish the existing garage in late September.  The general pattern was that Greg would tell me when crews would be out, more often than not the crew would not show up on that day, and I would get a series of promised start dates that also did not happen.  Construction continued sporadically in this manner through October and November, and in December I had a garage that was usable (although without electricity except via extension cord).  This spring they finished up with a new driveway (the first was incorrectly put in) and the electrical hook-up.  Some of what I wanted for the garage/shed did not occur and I had to decide whether it was more important to get the garage done or to get it done in accordance with the contract.  Because it was so late in the year, I generally decided on getting things done.  The item that I am most unhappy with is the eave depth. They were supposed to be 18" but wound up being only 12".  Since the roof trusses. were brought onsite pre-constructed, I didn't realize the depth was off until they and the walls were up  so I could measure.  By that time it was late October or November and I needed a garage for the winter.

In general, my experience with the subs is that a few of them showed up when they were supposed to and worked full days, but more of them seemed to show up about 10 a.m. and leave about 3 p.m.  One crew of two showed up at 10 and I saw one of the guys standing around for two hours.  He said they had thought nails would be there, but the right kind of nails weren't there, so the other guy had to get them.  So, it took this guy 2 hours to get the nails (!) and then they left at 3.  On the other hand, the crews that did the framing and put in the second driveway did an excellent job, and the garage and shed function well.  I wonder if part of the problem is that Greg trusts his subs and some of them take advantage of that. Greg seldom came out to see how things were going and seemed to just ask the subs what was going on and simply take their word for it.

In summary, I got the garage and shed we discussed (with the exception of a few items which Greg readily removed from the final cost) and am happy with how it works.  The process of getting the garage, however, is not one I'd like to go through again.

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