Get matched with top laminate countertops repairers in Welcome, MD

"Let me start by saying I am thrilled with my new countertops. Everyone I dealt with at this company was friendly and professional. They have very competitive prices and really stand out by offering a free sink and free installation. The two gentlemen that did my installation were absolutely wonderful. They were meticulousand ensured everything was level and properly supported prior to laying the granite. They laid drop cloths and cleaned behind themselves as they went. I will certainly be recommending this company to anyone looking to purchase granite countertops.
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"I'm very happy with the results of our work and I think working with Oscar gave a nice balance of service, price, and quality. His prices were very competitive compared to other quotes. I've shared a bunch of detail here because I found it hard to make sense of reglazing services as I was shopping. Hope the review helps you. The end results of their services were excellent. The tub and tile look brand new, and the old cracks and chips have basically disappeared. Service was somewhere between good and excellent when you put it all together, just communication was a bit bumpy along the way at times. Oscar stuck with it until we had a plan in place, immediately followed up to get repairs done where the initial work on some of the crack repairs needed improvement, and immediately offered a discount for the inconvenience. Here are a few things to keep in mind. 1) Oscar will provide a quote based on pictures you send. If you have a simple job e.g. reglaze a tub or tile that do not have any cracks, I would expect this to go very smoothly. In my case we had some repairs that needed to happen and the text communication / quote was confusing and took some time to get locked down. 2) There's not a lot of hand holding so you need to get yourself comfortable with how the process works and the results you can expect. It was new for me, so that took some faith. 3) People talk about fumes, needing to get out of the house, etc. I was surprised how little odor there was. They use a fan to vent the fumes out a window. 4) On that front, keep in mind that they will need to run a flexible duct to a window that is not in the bathroom. We didn't know that. It's messy and we had to clean up the room where the fan was. 5) The repair work to the cracks in our tile needed to be redone after the first try. It felt to me like the initial work was pretty sloppy, but I don't have experience with this so it may be the nature of the process that you need to do a rough finish, then come in and sand / shape the repair, and touch up the paint. You might just want to ask Oscar. 6) The guys who did the actual work didn't clean up after themselves (and this is why I only rated "professionalism" as "fair"). There was dirt on the floors, tape residue stuck on tile, fixtures, and the floor, and paint overspray on walls, fixtures, and the floor that I had to clean up. No good excuse for that - just recognize you may need to do some heavy cleaning after they leave. 7) It was all done in a day, then Oscar came back the next day to do repairs. Okay, hope that helps someone out there!"

"I used ArchitectureStones.com for my kitchen countertop installation.  From the start I was impressed with their knowledge and professionalism.  Marina is amazing -- so helpful, patient and extremely knowledgeable.  The installation process went so smoothly and my countertops look stunning.  ArchitectureStones?s attention to detail and quality of work was impressive.  I highly recommend them -- they won't disappoint!

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"Service was fast, accurate, and courteous.   Price was fair.   Mr.  Squitieri picked up, repaired, and returned my snow blower in just two days.   I am absolutely satisfied with his service.   First Class all the way.  I will use his service again and recommend him without reservation."

"Everything went very well. They included the sink for free and reconnected the garbage disposal, other companies were wanting to charge additional for this. I also enjoyed working with the owner."

"The serviceman was 45 minutes late with a flimsy excuse but apologized for the delay. He got tight to work although he took several personal phone calls during his time but continued to work. Overall the quality of work was fine however the finish was not as smooth as I felt it should gave been. In additional after just 4 months there is a chip in the surface which needs to be repaired which I need to follow up on. Overall I would use them again.
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The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

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"We were very happy with them. They did a great job. Everything looks really nice. We called Jud and he’s on time. He’s checking everything and writing down every detail. They are wonderful company. They cleaned up perfectly. They’re on time and honest. Maybe the price was a little high. We were thinking of checking other companies before we decide to go with them because of the price. The other companies came late. Jud Tile was always there and we knew them before. We decided to do with them."

"We arrived home from put two week long vacation in horror. Our master bathroom toilet leaked down causing the kitchen ceiling to cave in. The water leaked all the way down through the kitchen to the basement. We jumped online and found the closest flood repair teams. Flood Doctors arrived in under and hour and began work that very night, exaplinging to us that if left Untreated mold was sure to grow. The entire kitchen was redone, including granite counters and custom cabinetry + tiles. The entire process took about two and a half weeks. We are very satisfied with the level of customer service and expertise. Will hire again the the future."

"CRG was great! We originally hired Cornelio & crew to redo our master bathroom, as their quote was extremely reasonable. When they removed the drywall in the bathroom, they found a great deal of water damage and structural problems. Cornelio walked us through the issues, and then gave us another reasonable quote to repair the problems. He initially quoted three weeks to finish the bathroom, which ended up being five and a half weeks due to the structural issues. The crew started on time every day and finished on time every day. All of the workers were very courteous and everyone did a great job of answering all of my questions. Cornelio was on site every morning and walked us through what was going to happen that day. When we had minor issues, they were fixed immediately, and when we had a few add-ons, Cornelio gave us a prompt (reasonable) quote and incorporated the changes into the contract. Ultimately, we now have a structurally sound house, and a beautiful new bathroom."