Get matched with top tankless water heater repair pros in West Suffield, CT

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"Called and scheduled repairs, came out within a day and fixed one bathroom immediately and I had to reschedule the next bath repair a few days later. Worked great and I highly recommend!!"

"Josh and his team were awesome. They gave me a quote quickly, came out a few days later (our job wasn't a rush), and did an awesome job. They installed our water heater and vented it outside in under 3 hours. They left our basement spotless after the install too. Very very friendly and polite as well. If I ever need any other plumbing/HVAC work I'm going to reach out."

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy."

"The two men arrived on time, were courteous and expedient. They replaced my faucet and showed/explained what they had done before leaving. Shortly thereafter, I am experiencing a leak in my basement which may/may not be related to the project. If it continues, I will call them out to investigate the issue."

"My home jet well pump was failing after 27 years, Joe the Plumbers crew came in and Demo'd the old unit along with several feet of old copper pipe along with associated fittings. The plastic fittings were really imbedded inside the galvanized pie treads requiring heat and a lot of prying and cutting to remove them. They diagnosed the pump failure die to a water log tank where the diaphram went bad. They recommended that I get the tank replaced to extend the life of the new pump which I will do next week. Both plumbers were very neat, organized and professional. The came with all the parts needed to perform this job. Highly recommend them to any homeowner or business. I was able to contact them on the first call, and set up an appointment for the next day which was when the repair was performed. I They have a fixed cost for jobs so you know ahead of time. They do have an $89 fee just to some out, but well worth it as they do excellent work! This is the second time i used them for an emergency repair and give them a 9 out of 10 which is excellent!"

"Great. They called to make appointment. Called to let me know they would be there in 15 minutes, Were on time, professional, efficient. Due to house and plumbing being 50+ years old, they did have to find a part at the supply store but came right back and finished the job. They advised us to get the lower shut off valve fixed in the future and sent us an estimate. Very pleased and would recommend them to my friends.$199"

"They did a prompt and efficient job and the technicians were very professional and responsive to all my questions. Everyone from the office and sales staff were a pleasure to deal with. They would even call ahead to let you know how soon they would be arriving. I will definitely use this company again for all my future heating, cooling & plumbing needs."

"There's really not that much I can say. The two men who arrived both put booties on, which was nice. One of the men ran a test for chlorine (found some) and to determine if I had hard water (I did). Normally I wouldn't have allowed two workers, since I've been burned in the past by theft. It's a common strategy for one worker to turn the water off and while you are watching the man who is doing the inspection and repair work the other is looking for items to hock. But these two seemed honest enough. After all was said and done the disposer was beyond repair -- something had "snapped." The disposer was relatively new so I wasn't about to purchase a new one. The man said he had never seen a disposer vibrate that way, but I had researched it online and it's not too uncommon. ???"

"Had my gas furnace and whole house air conditioning unit replaced. Took two full days. The installers were proficient and knew what they were doing (especially Rich Fee). They took the time to explain the work and the new system features including new digital thermostats. All in all, I was very pleased with the service and the price."