Get matched with top oven or stovetop repair or service pros in West-boxford, MA

"Very happy with our dishwasher install. Would call Mark again and definitely recommend him to others needing an appliance repaired or installed."

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Vince was the perfect repair person. He immediately contacted me, showed up exactly on time, was polite, neat and professional. And best of all my oven is working so I can get to baking holiday treats! I would hire ASAP again anytime."

"Mir did well, fixes what was wrong with a gas stove. Evidently knew what he was doing"

"I called about my double oven range needing repair . John came the same day I called, at the time he told me, for the price he quoted. Very professional with a smile! I would recommend John and hire him again in a minute."

"Todd was and is professional through out. He was very generous with his time giving an estimate and talking thru our plans. I found his craft to be precise and with great attention to detail. He coordinated with all the outside contractors and they were all exceptional. His prep work was conscientious to our home as was his scheduling. We felt completely comfortable at all times. Friendly, professional, competitive pricing with great associate contractors for the plumbing/electrical/disposal/mudwork. I wouldn't hesitate to use his services again. A+ all the way...."

"Very quick service and great communication. Mike was super pleasant and professional."

"Easy to work with, got the repairs on my stove/oven done quickly. Only issue was they ended up getting the part they needed later than expected, and had to postpone the repair date, but did not let me know they weren’t showing up that day ahead of time. Would have been nice to get that notice, but otherwise great job, would work with them again."

"Excellent service! Friendly, professional, and skilled. When an accident damaged one of my AC units, CARC Appliance Repair immediately owned it. The tech called a supervisor, and they had a brand-new replacement to me the same day. Outstanding honesty and customer care!"

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Jan 28, 2016: We wanted vanities for 2 bathrooms and base and upper cabinets for a kitchen expansion. We were hoping to take advantage of free design services from Kitchen Design Center of Framingham (KCOF).

The cabinets did not meet our expectations. Instead of getting bathroom vanities we received kitchen cabinets for the bathrooms, meaning the vanities were significantly deeper than normal bath vanities. We provided the cabinet designer with specs for our bath sinks but the designer neglected to check to see if the sink would fit into the cabinet that they designed. After the marble counter was already produced we found out that the sink wouldn't fit and the solution proposed by Kitchen Design Center of Framingham was to cut down the sides of the cabinet and drawer boxes significantly. This solution was unacceptable and would void our warranty. Instead we found a replacement sink which would fit the cabinet and replaced the marble counter. Kitchen Design Center of Framingham refused to take any responsibility for their design error. Reluctantly, Kitchen Design Center of Framingham agreed to split the cost of the replacement marble counter, but insisted that these sorts of design issues happen all the time - yikes! In reality, we paid $580 for "free" design services.

The kitchen cabinets installation was also disappointing. None of the cabinet doors and drawer fronts line up as they should. The installers insisted that the cabinets were installed in the best possible way and said that it isn't possible to align the doors and drawer fronts, blaming the situation on the Wood Mode cabinets. During the design process we weren't notified that this would be the case. In fact, we don't believe that Wood Mode would make cabinets which didn't allow alignment of doors and drawer fronts. In fact, the entire rest of our kitchen is Wood Mode cabinets which align very nicely.

March 16, 2016: Following our initial review, Dave Bartlett at KCOF contacted us to see what could be done to rectify the situation. He agreed to pay the remaining balance ($580) for the marble countertop that wasn't used due to the sink change. He also agreed to come to the house and look at the door and drawer alignment issues. During his visit, he identified 2 issues and arranged to have these issues addressed. As a result, the alignment on the drawer and cabinet doors is improved.

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