Get matched with top water main install, replace or repairers in West Columbia, SC

"Mike was able to get everything accomplished very efficiently and well. He arrived within the expected time window. Replaced toilet seat at no charge. Gave us clear estimates on additional work. As always, so very satisfied with Mike and Servant Plumbing. Know that repair people from Servant are experienced and competent. Find cost of installations for all work, not just Servant, is more than we would expect, but that's where skill and experience factor in. Did not get multiple estimates because we have had such a positive experience with their work in the past."

"Tucker came out to install a hot water heater. I called several plumbers and Tucker was the one who didn't try to scare us or try to overcharge us. One company even said we can't give you an estimate. They wanted to come out do the job THEN give me a price. Tucker was professional, came at the time he gave me and had my hot water heater installed and working within 2 hours. I highly recommend using him."

"Nate Sansbury removed an old hot water and installed a new one. He did a fantastic job."

"I had an excellent experience with the plumbing work that was done at my mother's home. The job included replacing pipes under the house, as well as servicing and updating plumbing to fixtures throughout the home. Everything was completed professionally, efficiently, and with great attention to detail. Communication was clear from start to finish, the work area was kept clean, and the quality of workmanship was outstanding. It's hard to find someone reliable and honest these days, and I truly appreciate the care that went into making sure everything was done right. I would definitely recommend their services to anyone needing plumbing repairs or upgrades."

"Best plumber service I've ever used. Timely, great ongoing communication, option recommendations, efficient trouble shooting and repair, all at a fair price. Rating a ten."

"We had another plumbing company come out due to a leak. Rather than do any diagnostics, they just replaced the pressure valve. It still leaked. I called the next Monday and was told oh, you need a new water heater. Johnny Gavilan from Preferred Home Services checked a couple things and found our expansion tank was bad. He did warn us there still could be a problem with the water heater but at least he checked first. If we need the water heater replaced, our expansion tank will be new!"

Since 1995, Cottrell & Co., Inc. has been providing expert plumbing repair, heating repair, air conditioning repair and drain cleaning service to homeowners and businesses in Columbia, Lexington, and beyond. We're known as the only service company you want in your home. We service residential and commercial buildings all over the Midlands. Our Master Plumbers and NATE Certified HVAC specialists are hand-picked and expertly trained to provide you with the finest plumbing, heating and air service and installations. When you need it done right, you need a Master Plumber or a NATE Certified HVAC Specialist. Call Cottrell & Co!

"First impression was great: Tim picked up the phone right away, was available the same afternoon, called when he was on his way, and was overall very personable. Unfortunately, he didn't seem to actually want to do the work. He fixed the tub drain right away. Would barely look at the shower control issue and without even taking the front piece off to look, told me it would need to be replaced because the fixture was not a name brand. Did not tell me what would be involved, give me a quote, or express any interest in doing the work, just "Yep, that needs to be replaced. What else needs to be done?" So I showed him the toilet with a weak flush (water running into the bowl, had to hold handle down to flush completely). He tried flushing it a couple of times and told me I needed a new toilet because this one was "a piece of junk". I asked what was wrong with it and he said something vague about there probably being cracks in some unnamed part, and he'd have to take the tank off to repair it and by that time we may as well get a new toilet. Was there anything else I needed him to look at? I asked him to try to repair it and he went and got his snake (??? it was never clogged), snaked it, said it wasn't clogged and we needed a new one. I asked him what would happen if he replaced the flapper. He did and voila, it flushed without holding the handle down... A few minutes later he heard water running into the bowl again. He pulled out some other part and replaced that and like magic, that was fixed too. Before he left, I asked for a quote to replace the shower controls and he seemed reluctant to give me one. It wasn't an unreasonable number. I felt like he didn't want my business unless we wanted to remodel the whole bathroom. I'm not sure why I had to make a specific suggestion for how to fix my own toilet to get him to do it, unless he thought I was too dumb to know that it was a simple repair. I did appreciate that he charged me fairly for the work he did do. I appreciated that he was friendly and available the same day. But will I be calling him the next time I need a plumber? Sadly, no."

"I called at 9:30am because I had no hot water for my shower. They came out to look at it within the hour. I needed a new water heater and they came back to replace it at 4:00. Absolutely outstanding response, service and price. I won't call anyone else."

"My family came home Friday night to discover that our septic tank was backing up into our showers. We called every septic tank draining company in the area and we either got voicemail (they were closed), or they didn't come out as far as my house. The earliest I could get someone to commit to was Tuesday (remember, it was a Friday night). I had already called two of the companies Angi recommended. Southeast Plumbing and Gas was the third. Even though septic draining is not normally one of the jobs that this company does, they agreed to come out and save the day for us (in the middle of the night!!). Bryan, the owner, not only drained our tank, but he also repaired and redesigned our septic line for better flow and installed a clean out valve. We are in a better position now than we were when we bought the house!"