Get matched with top water heater repair or service pros in West Covina, CA

"The repair guy came within the estimated time and resolved my water heater issue, no charge."

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"very helpful and explained the process of fixing my leak"

"Mr. Joe was not only professional, but personable as well. He identified my issue with my hot water heater, and fixed it expertly. Dr. Rooter treated me with respect and was overall a tremendous value. I saved the number, as Dr. Rooter is now my first choice for my plumbing needs. 10/10"

"Response was amazing and fast. Arrived on time and kept me fully informed. Professional with complete set of moisture/ leak detection tools. Answered all our questions. Would love to recommend them."

"I needed a new Water Heater. I upgraded to a new Tankless Water System. I am very happy with the work that Anthony did. He was on time and kept me up to date every step of the way."

"SoCal repaired the water heater under warranty. They could have charged me for a new water heater. Very honest, quick and professional"

"I Called to get an in person quote for a tankless water heater flush and left this job with a whole house filter and a fridge connection. When Michael first arrived we inspected the tankless unit and tested the water to conclude flushing was not my best option. He then walked me through my options for home filters and we decided on a Halo system. Michael was very well educated on the subject and gave me the best value filter for my needs. He installed the unit the next day in less than a few hours and left me with a flawless work of art. I couldn't be more impressed with the professionalism he brings to this trade! I also requested to hook up a fridge and he did that in what seemed like 30 minutes. He will be the only plumber I call from now on!! Thank you Michael!!!"

"Kayvan was a wonderful service tech! He was on time and professionally checked out the water heater and the HVAC system. He was so polite and friendly. He explained the need for a new filter in the heating unit and showed me photos of the unit located in the attic. He also offered to do a friendly deed for free, which I greatly appreciated, He’s a great asset to Service Champions! "