Get matched with top water heater repair or service pros in West-groton, MA

"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"Damien arrived on time, was very hard working, charged an exceptionally fair price, and did an outstanding job. When he left, everything was spotless. He replaced a kitchen faucet, installed a new bathroom faucet/shower head, fixed a running toilet, and even showed me what to use on stubborn hard water stains that I was unable to remove with all the usual methods. We also had him install a second hose for the backyard and replace the existing outdoor spigot. When we redo our bathroom, we will definitely call Damien."

Gotme under pressure? LLC IS A Plumbing, Heating & Gasfitting, Drain Cleaning professional in your area. We will meet all of your plumbing needs. We take the pressure off all your plumbing issues. As our company is built off of honesty, integrity and leadership, this is what you can expect.

"I called Brandon for a hot water heater problem. To my surprise he came within two hours on a Saturday. He was knowledgeable, personable, and his fee was the best I highly recommend BGC. For all your plumbing needs. Brandon went above and beyond. When I mentioned a problem with my kitchen sink he took the time and fixed it. He is the best."

"Milltown was exceptionally responsive (before, during and after) the work was performed. Across the Milltown organization, they were responsive to my questions about water heater selection; Mike was responsive and a partner in selecting the best location for the new unit and after, Milltown and Mike were immediately responsive when part of the unit was not operating as expected. Milltown is a solid organization that takes pride in their work."

"I cannot recommend these guys enough! I am not a patient person, when it comes to work on my house. They EXCEEDED my expectations! Their install was professional, well communicated, clean and efficient. Work was done while my twin babies were home, and they were incredibly accommodating. Their service people have been quick to reply to every question I have had after install was completed. I, honestly, will never have to shop around again - Comfort Professor will be my first and only call."

"They were on time and very professional. They worked on the problem for a few hours. After he said that he couldn't fix it he called someone he knew that he said had better equipment. When they came he said the problem was already fixed. I was forced to pay a service fee to that company when in fact the problem was already fixed. My problem, although it was fixed, is that the guy didn't know that he actually fixed it which led me to think he was unsure of what he was doing. I believe this was a unique incident but overall good experience."

"Matt is simply the best. Well versed in his trade, very timely response, and as reasonably priced as a plumber can be. Really great overall service."

"When I hired AEC to install a new central A/C system, they told me it would take a week. Started Monday, finished Friday, right on schedule. There was an issue where it did not start up the first time I went to use it 2 weeks later, but they promptly came out and repaired the loose wire."