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"Great experience . Very professional and on time"

"Responded quickly and did a great job on installation."

"Very helpful and considerate. Explained what is going on with sum pump in detail. Very cordial. Thank you"

"I am writing to express dissatisfaction with our $27,000 furnace and A/C replacement from Logan Services. Our sales rep, Cameron Young, misled us with a "Bait and Switch" tactic. He promoted a free accessory with the furnace purchase, offering options like a Whole House Humidifier, which we discussed specifically for our downstairs unit. After installation, we found that the humidifier was missing and instead received an April Aire Merv-11 filter, which was never mentioned. When we contacted Cameron, he claimed we misunderstood and refused to resolve the issue without extra charges. Customer service was unaware of the filter and kept confusing it with the humidifier. Despite escalating the issue to management, they sided with Cameron and refused to honor the promotion. Logan Services’ failure to resolve the issue and their unprofessional handling have led us to decide we will not do business with them again."

"The service was performed by one of the field managers, who did the job personally, so I didn’t have to wait all day. He was very efficient, and very professional. He also made some recommendations that could save me money down the road. His name is Jason, and I couldn’t be happier with my experience. If anyone is undecided about who to hire to do any kind of work, you won’t go wrong with Mr Rooter. Will definitely be calling them for any future projects I may have.."

For over 50 years, homeowners in Columbus, Dayton, and Cincinnati, Ohio, have relied on Logan Services as their preferred heating and air conditioning provider. We are now excited to offer professional plumbing services as well. Whether you need assistance with your air conditioner, furnace, heat pump, ductwork, or any other aspect of your climate control system, or if you require plumbing solutions, we are the dependable residential HVAC and plumbing experts you can count on for prompt and friendly service.

"Amazing! They were so easy to work with and so friendly!"

"Keith, from Kleen Water, has done several jobs for me relating to issues with my well. His expertise is unmatched. Anyone who can put up with me is great :). Prices are reasonable, and he is always on site the day I call to assess the issue. The well issues have been a huge stressor for me, he always makes the process less stressful. His professionalism and knowledge is unmatched. I will recommend Kleen Water to all my rural neighbors."

"My experience with this company unfortunately was not what I expected. I was blamed for every single thing that went wrong (which some was but, in my opinion not all), even suggested I asked my husband questions, made me feel like I was back in the 1950s. The services I hired were a pot filler and gas line plumbing installs. The pot filler I purchased, and he reviewed prior to did not fit, had to be altered and only has about a quarter of an inch before you hit the microwave. Once he put in place the faucet the dry wall was pushed in/damaged. He said he would so kindly give me a quote to repair, I was over it and asked him to please cancel and exit my home. I called the company afterwards to try and find some sort of resolution/middle ground but the phonecall was just a lot of back and forth. He did offer at the very end to have come out and move the filler (which will cause the dry wall to need repairs again) and finish installing the stove. In the meanwhile, I am left with no stove, damaged dry wall and an eyesore for a pot filler. Service tech was very nice but some attention to detail could be improved. The story is much longer but to save the time and effort, I was extremely disappointed in my experience, and I do not recommend the company."

"Please let your female customers know the owner of this company views women as less than human and considers women so dirty he won't even show enough respect to shake hands."