Get matched with top water heater installers and replacers in West-medford, MA

"My 16 year old State water heater broke down. I reached out to Ken as he was recommended by a friend of mine in the same neighborhood. Ken was very transparent about the process unlike the other providers who I reached out to who just wasted my time. First time replacing a water heater so got to learn a lot about the technicalities. Generally, everyone recommends to cross-reference the old model number to a new one so that the dimensions and specs match so that the new one can be installed in the same spot without having to do any more work like moving the vent outlet hole higher or lower plus any more pipe related works. However, there was a 1/4 inch height offset for my new one's vent outlet on the wall, since the old model and the name model recommended did not exactly match 1 to 1. The suppliers who sell you the water heater dont tell you that, and you only find that out if you try to go deep into the specs. Ken picked up my new water heater and confirmed about the dimensions with the supplier who failed to mention this offset to him. When he reached my home with the new model, I told him about the offset which i was not sure about and he again called and confirmed with the supplier who now said ya, there is a 1/4th inch offset. So we were very worried that time if the new one would even fit. But thanks to Ken and his son Ken, who talked to few people and confirmed that they could work with the offset and he installed the new model at my place. It took maybe a couple of more hours for him to install this but he and his son did a fantastic job. It is really hard to find transparent people these days. I am glad I went ahead with Ken for the job. I am highly satisfied and will definitely work with him in future. Highly recommend"

"They fast, professional replaced my water heater"

"Water heater installed within two hours, with some hiccups in between."

"Neo was excellent! My water heater went and a new one was installed by Neo and his team the next day. They were very professional, communicated instantly, and did a fantastic job. Will definitely use S.S Piping n Heat for all of my future plumbing and heating needs. Would recommend this company to anyone!"

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"We needed to replace hot water heater. William and Scott provided an immediate support. They found that the old heater is broken, brought and installed the new one. All of it occurred in nearly real time. We called on Sunday afternoon and problem was resolved in less than a day. Many thanks!"

"Angel replaced the water meter in my basement. He came on time, gave an estimate during the first visit, showed up on time for the next appointment to replace the water meter, pulled the permit in a timely manner for inspection. He is very professional and offers reasonable/competitive pricing. He also wore a mask all the time and offered free advice on the maintenance of my water heater. I will definitely hire him again and will recommend him to my friends."

"Spoke with Rob via phone, and scheduled a visit. Rob appeared 10 mins early, and telephoned prior. Quickly identified an issue with the automatic water feed not being fed, vs recommending replacement of a working part. Replaced sight glass and flushed system. Replaced the entire water gauge system on secondary system. Cost was reasonable, work performed proficient, parts used seemingly high quality. Rob is very sociable and able to hold a conversation whilst performing work as well. Would highly recommend."

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"I had an incredible experience. My water heater was leaking and ready to let go. Brian had contacted me. He set up an appointment the next morning. The two gentleman ( plumbers ) came in. Removed the old water heater. Installed the New water heater. And updated the vent piping because it was old and out of code. They did a wonderful job. And I cannot speak highly enough of them , the speedy work and their professionalism. I now have a new plumber for all my plumbing needs. Thank you."