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"We had all our windows and doors replaced by BNT. While the PGT product is excellent, our overall experience with BNT was average at best, especially when I realized that their Angie’s List coupon was misleading. Notice the coupon states “Windows” in bold letters leading one to believe it’s a heading and not part of the coupon. The next line states “5% Off For Angie’s List Members”. Make sure you understand that the 5% off is ONLY ON WINDOWS (not doors or any other non-window product) which is usually the cheapest part of the order. When I disputed the misinterpretation with the sales guy and asked if they would change the wording to something like “5% Off Windows For Angie’s List Members” he assured me they would look into it – as of this review it hasn’t changed. Also, pay close attention to what’s written in the contract and try to detail your expectations clearly. There may be other potential (and deliberate) “misinterpretations” which could lead you to believe something else such as when payments are due. As far as their post installation service, one of the installed windows was ordered with an opening to the wrong side. I was told it had been ordered and 4-5 weeks later when they came out to fix several other installation issues, it had not been ordered at all. They then had to place a “second” order for the window and had to wait another 4-5 weeks. BTW, make sure you pay close attention during installation – the installers are sloppy and will try to perform the job as quickly as possible."

"The installers were very professional, answered any questions that I had. The rooms where the windows were replaced were as clean as they were before installation. The outside noise level was noticeably quieter and I am sure that my energy bills will be lower."

"I was extremely pleased with Window and Door Replacement Company. From start to finish the project manager (Jessie) kept me up to date and informed. The install itself went extremely smooth. Both installers Corey and Chris were friendly, polite, and professional. I've had several compliments on how well my back slider glides which is proof of a quality install."

"I am very happy with Professional Window & Door. They were indeed professional, did good work, and offered a competitive price. Most of all, I am happy with the installation. I told them from the beginning that I wanted them to take their time, perform quality installation, and do it right the first time. And they did. I'm very satisfied with the installation. I'm a little less satisfied with the manufacturer, PGT, but that's not their fault. Also, I used another window installer company about 9 years ago, that also got 4.9 stars from Angie, and I was very dissatisfied with their work. They slammed the windows in as fast as possible, made sloppy mistakes that required follow up visits, and hired shady outside contractors when problems arose. Thankfully, my experience with Professional Window and Door was very positive. I'll happily refer them to others in the future."

"I called this morning and Robert came out within 2 hours of my call.  He replaced the glass and 2 rods, took a sample of my tinting to send out to another place that handles replacing film tint.  Window works great!  Highly Recommended!! <br />"

"I love my clean windows! thank you!"

"I called RC Windows & doors as we have used them previously to install a new door and to grease our sliding glass doors. I spoke to Ron on the phone and originally wanted him to come to repair the sliding door as it wasn't closing. I told Ron I know it probably was something stupid, but I didn't know how to fix it. Instead of just scheduling a service call, Ron was able to diagnose the problem (door was out of alignment) and he told me where the screw was located so I could correct the problem myself. With Ron's help I was able to fix the prblem and save moneu of myself and Ron;s time. I would definitely recommend highly recommend this company"

"Manufacture and installation of impact windows and door."

"This is a family company that treats its customers like family. We had a pleasant interaction from start to completion, and while we have a single window requiring post-installation tweaking, Titan is already on board with assisting. Most impressive during the installation process was the efficient, effective, and professional work provided. On that note, a significant unforeseen circumstance arose during the installation process requiring an aesthetic, brick-like application of stucco. Titan, in an effort to please us, protect our home, and complete its work reasonably promptly, provided the stucco application in a manner that matched our home, and at a third of the quoted expense from a third party. I would highly recommend the company for impact windows and am thankful that I had this work completed just in time for the approaching storm."

"We had an investment property that we remodeled and when the home was completed and ready to list for sale we learned that the condition of the windows was far worse than we thought. I called Scott to see what he could do for us. Knowing that we didn't have time to order custom windows, Scott found windows locally that could be picked up immediately and offered to do the installation the next day. Within 24 hours of calling to get a price, Scott had the windows installed and all of the finish work completed. Our photographer was able to take pictures the very next day and a week later the house was under contract, all thanks to Scott and Schaefer Windows and Doors! That level of customer servicer is unheard of in the impact window and door industry. Thanks again Scott."