Get matched with top sump pump repair or replacers in West Point, KY

"Repair options were quite expensive. But customer service was great."

With the Benjamin Franklin Plumbing team, you get the best of both worlds local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.\nAs a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of. With our industry-leading guarantees and our unwavering commitment to integrity, Benjamin Franklin customers have what most homeowners only dream about: worry-free plumbing.\n

KCS is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

AFS Foundation Repair & Waterproofing Specialists (AFS), A Groundworks Company, specializes in helping homeowners with their foundation repair, waterproofing, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across Alabama, Georgia, Kentucky, Florida, and Tennessee. With fully trained technicians, industry-leading products, and nationally backed warranties, AFS is here to restore your basement, foundation, or crawl space.

Providing quality plumbing services means delivering reliable, long-lasting solutions that homeowners and businesses can trust. It starts with accurate diagnostics, transparent pricing, and clear communication about the scope of work. I use high-grade materials and follow industry best practices to ensure every installation or repair meets safety and performance standards.

"Randy was awesome!! He communicated well upon arrival and answered all of my questions. He displayed excellent customer service and completed my project in an exemplary manor. Thanks to Randy with Advanced Restoration & Waterproofing, my sump pump has been rerouted and I no longer will have an issue with water pooling in my backyard."

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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"Excellent. This experience was the best I have had hiring outside help. After it was installed, I had some concerns and asked Aaron to come by. He came over on a Friday evening and to my surprise, agreed and quickly went above and beyond to remedy the situation. He was understanding and agreed with my concerns. Later I was worried about a sound I was hearing coming from the sump pump. He came up on a Sunday and turned out it was my old pump (not the new one they had installed) that was making the noise. He removed it and clearly explained why it was making the noise. The perimeter drain, pump, and dry well that they installed have all worked great since the installation, which was nearly 9 months ago now. It was very clear making sure a job was completed well and with integrity was important to him. It was comforting to know I was working with a company who valued customer service and doing a job well. Their prices were more reasonable than the 3 other companies I had estimates from. I would definitely use them if needed in the future."

"Cory did an awesome job. Our water heater was leaking and I was stressing out and he came and fixed it the same day. Stress was gone. Very friendly and affordable. Will hire again."

"The technician did an excellent job. It did take a while to get the repair finished, but that was due to Bertazzoni delivering the parts. I have had multiple problems with this particular appliance. My range now works better than it did when new, but I have a feeling that even if I have continuing problems with it, American Home Shield will just repair rather than replace due to the cost of the range. By the way, I'm not exactly sure of the date of the repair."