Get matched with top tankless water heater repair pros in West Suffield, CT

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"Called and scheduled repairs, came out within a day and fixed one bathroom immediately and I had to reschedule the next bath repair a few days later. Worked great and I highly recommend!!"

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy."

"The two men arrived on time, were courteous and expedient. They replaced my faucet and showed/explained what they had done before leaving. Shortly thereafter, I am experiencing a leak in my basement which may/may not be related to the project. If it continues, I will call them out to investigate the issue."

"My home jet well pump was failing after 27 years, Joe the Plumbers crew came in and Demo'd the old unit along with several feet of old copper pipe along with associated fittings. The plastic fittings were really imbedded inside the galvanized pie treads requiring heat and a lot of prying and cutting to remove them. They diagnosed the pump failure die to a water log tank where the diaphram went bad. They recommended that I get the tank replaced to extend the life of the new pump which I will do next week. Both plumbers were very neat, organized and professional. The came with all the parts needed to perform this job. Highly recommend them to any homeowner or business. I was able to contact them on the first call, and set up an appointment for the next day which was when the repair was performed. I They have a fixed cost for jobs so you know ahead of time. They do have an $89 fee just to some out, but well worth it as they do excellent work! This is the second time i used them for an emergency repair and give them a 9 out of 10 which is excellent!"

"Great. They called to make appointment. Called to let me know they would be there in 15 minutes, Were on time, professional, efficient. Due to house and plumbing being 50+ years old, they did have to find a part at the supply store but came right back and finished the job. They advised us to get the lower shut off valve fixed in the future and sent us an estimate. Very pleased and would recommend them to my friends.$199"

"Replacement parts for our system no longer exist. The Harp technician fabricated the needed replacements on the spot. Saving us the cost of replacing the unit. We will definitely hire Harp again."

"Great job by Total Mechanical Systems repairing/replacing old faucets on my tub/shower that would not stop the running water. Their tech, Joe, was friendly and professional. The problem is solved, I am very happy after this experience."

"Had my gas furnace and whole house air conditioning unit replaced. Took two full days. The installers were proficient and knew what they were doing (especially Rich Fee). They took the time to explain the work and the new system features including new digital thermostats. All in all, I was very pleased with the service and the price."

"They did a very good job. They took a lot of time. They went through and identified all of the air leakages in our house and then they did weatherization some improvements like air sealing and change light bulbs and things like that to improve our energy efficiency."