Get matched with top tankless water heater repair pros in West Suffield, CT

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"Called and scheduled repairs, came out within a day and fixed one bathroom immediately and I had to reschedule the next bath repair a few days later. Worked great and I highly recommend!!"

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy."

"Ash and M did a great job. Neat, courteous, professional — did great work on jacuzzi faucet replacement, including all associated plumbing. Explained everything when complete."

"I try to leave reviews on every business that I’ve been in contact with. I can say that this company, “Joe the Plumber” in CT (a Perras Family Co.) is simply awesome. I had used them years ago on my first house here in Glastonbury. They were great then. Maybe 10 years later (this morning) we woke up with no water on our ‘new’ home (24 years old), also in Glastonbury. I called the first number I had on my iPhone at 7am (spoke to a very professional person named Willy) and within 3 hours Wayne Perras (the service tech) & Co were here addressing the problem. After 24 years, the well pump gave out. It was in a 400 feet-deep well. They completed the job in 5 hours. I didn’t have to wait until Monday, which was one of my concerns. Wayne was very straight forward. No BS. Gave me the quotes. I agreed, since it sounded reasonable. I had changed the pump on my other house (not as deep & smaller pump) so I knew around how much it would cost. Wayne was great, knowledgeable and had a friendly and respectful disposition. I will certainly use them for another related project this Summer. I truly & honestly recommend this family company. It was a Godsend that the first number I had on my phone was for Joe the Plumber (the Perras)! THANKS GUYS!"

"Great. They called to make appointment. Called to let me know they would be there in 15 minutes, Were on time, professional, efficient. Due to house and plumbing being 50+ years old, they did have to find a part at the supply store but came right back and finished the job. They advised us to get the lower shut off valve fixed in the future and sent us an estimate. Very pleased and would recommend them to my friends.$199"

"They did a prompt and efficient job and the technicians were very professional and responsive to all my questions. Everyone from the office and sales staff were a pleasure to deal with. They would even call ahead to let you know how soon they would be arriving. I will definitely use this company again for all my future heating, cooling & plumbing needs."

"There's really not that much I can say. The two men who arrived both put booties on, which was nice. One of the men ran a test for chlorine (found some) and to determine if I had hard water (I did). Normally I wouldn't have allowed two workers, since I've been burned in the past by theft. It's a common strategy for one worker to turn the water off and while you are watching the man who is doing the inspection and repair work the other is looking for items to hock. But these two seemed honest enough. After all was said and done the disposer was beyond repair -- something had "snapped." The disposer was relatively new so I wasn't about to purchase a new one. The man said he had never seen a disposer vibrate that way, but I had researched it online and it's not too uncommon. ???"

"Josh and his team were awesome. They gave me a quote quickly, came out a few days later (our job wasn't a rush), and did an awesome job. They installed our water heater and vented it outside in under 3 hours. They left our basement spotless after the install too. Very very friendly and polite as well. If I ever need any other plumbing/HVAC work I'm going to reach out."

"Had my gas furnace and whole house air conditioning unit replaced. Took two full days. The installers were proficient and knew what they were doing (especially Rich Fee). They took the time to explain the work and the new system features including new digital thermostats. All in all, I was very pleased with the service and the price."