Get matched with top fridge, freezer or ice maker repair or service pros in Westford, MA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Brian was excellent, fast and easy to deal with. Brian was also able to haul away all the old appliances. Fees and service were all meet"

"Had a spill that rendered my microwave unusable (power surge). I called the manufacturer and they would take 5d to come and evaluate the issue for a set fee. If I decided to use them the service fee was not counted toward the repair. Found TheJetFix on-line and called. They were out within 1d, diagnosed the issue and ordered the parts. The repair could not be completed as there was additional damage. They ordered another part and ultimately fixed the issue. This was important to me as I did not want to get rid of a perfectly good appliance and add to the ever growing landfills. Also, a new unit would have cost me more that 2x the repair (Thermador microwave). Arthur and John were great. Both courteous and professional and passed whatever savings they could on to me. Cannot say enough about this service. You will not be disappointed if you hire them. By the way, their service fee was counted toward my repair! Good business practice!"

"Brian arrived when he a said he would, and immediately found the problem. He has polite and personable, and I felt at ease with him doing the work and that =he knew what he was doing. The price was very reasonable too, and I feel we have found the person who will be our permanent go-to for appliance issues."

"We hired Joseph to install a new under-cabinet microwave that did not match the footprint of the old one, requiring some tile work. He did a great job and you can't tell that some serious rejiggering was required. He also did a great job replacing several old, single pane, oddly sized windows. Clearly the previous owners couldn't have been bothered to find non-factory size windows, but he sourced great replacements, did a beautiful job installing them promptly, dealt with supply chain issues with grace, and even included finishing touches we hadn't thought of, like installing a curtain rod and curtain for a shower window. The windows and microwave have been there a couple years now and are doing great!"

"The work was done very quick..! No complaints until now after the repairs."

"I could not be happier with the entire experience with Appliance Repair Genie and especially Al, the service repair person I worked with directly. They were very timely in response, especially since it was 2 days before a household of people were arriving for the holidays with plenty of laundry! Al stayed in excellent communication, diagnosed the problem accurately and extremely quickly, went out of his way to get parts from a place rather than wait extra days for delivery from elsewhere. He even offered to work on the holiday weekend so we'd have the dryer working sooner, an offer we greatly appreciated but declined. Pricing was extremely reasonable and I would call Al and Appliance Repair Genie again in a heartbeat."

"They did not call me back in time to be considered to do the work. It was a weekend and I did not hear back from them. Appliance Work of Boston did respond right away by phone. Although he could not come until Monday he did return my call right away."

"the service man was very knowable and had a lot of patient working with an old appliance ,,,, Great Service"

"Paul, was very accommodating of my schedule. He is particularly knowledgeable, in his field and demonstrated professionalism while at my home. During the service call he also, looked at another appliance in need of repair. He returned 2 days later to install, his pricing is extremely reasonable and he lets you know up front of all the losts. There were no surprises."