Basement Drain Installation Contractors in Westlake, OH

"We hired Chris to do plumbing repair work on two separate jobs in our home. He repaired faucets in two bathrooms & the kitchen sink. And he replaced a wax ring on a toilet and added a shut off valve to the swimming pool water line. We have been extremely satisfied with his workmanship. And he explains everything that he is doing in detail so we could understood exactly what he was going to accomplish. Chris is professional and leaves area clean afterwords. He also respects your home while entering and leaving to get parts or equipment from his vehicle. We would highly recommend Chris to friends & family and to anyone in need of a plumber. (We have had â otherâ plumbers that we were not satisfied with their work & would never hire them again or recommend to anyone.) We would rate Chrisâ s work quality, customer service, & value with 10+ Stars if it were an option!"

"The crew did a good job installing the sump pump and waterproofing a wall. Everything regarding the electrical panel upgrade that I bought as a part of the package has been a nightmare. I took off work twice on days when the electrician was scheduled to be at my home to do the work but he never showed up and OBS never reached out to me to let me know they had canceled the service for that day. Apparently, the salesperson screwed up his quote and after wasting my time on two days, he texts me to tell me that it is going to cost me an additional $1950 to upgrade the panel (plus, the $1102 they had already factored in for the upgrade). I responded to his text and left him a voicemail but have not received any correspondence back yet, I have also attempted to contact his manager at their office but they transferred me to the wrong person on multiple occasions and I have been unable to get a hold of anyone regarding this. At this point, I just want to be credited the $1102 back that I was charged for the electrical upgrade so I can take care of it myself but the company overall has been very slow to respond and seemingly unprofessional apart from the crew who did the waterproofing work. Addition: OBS ended up refunding me the money for the electrical upgrade and throwing in a 3-year service plan in exchange for changing my review to 5 stars."

"They were the first to call me and were courteous prompt and came same day. I will definitely be giving them our next job."

"Both guys were very friendly but professional. Stayed late until job was done right."

"Friendly, knowledgeable"

"We are so pleased with there work and customer service. I would hire them again in a heartbeat. They are the best. Had it done in 2014 and never had a problem since."

"John the owner was amazing! He went ABOVE and beyond in his workâ ¦ job went outside the original scope and our problems were his and he succeeded! Honest professional and courteous but above all knows his tradeâ ¦ you can not go wrong with John and I will definitely hire him again!!!"

"It saved having muddy water run into the house. They were friendly and did wonderful work. WE appreciated their great work."