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"This company has several communication issues. First I had an appt for my door to be measured at 10 am. On the day of the appointment, I received a text at 930 and an email that my appt was now between Noon and 4pm. I decided I would run some errands and when went to leave the contractor was here at 10:00 to measure the door as originally scheduled. I told him that they had notified me of the change but they Never told him. He didn't remove the trim from around the door to measure properly because when the installer showed up months later with the new door and after removing the trim around the door and rechecking, he told me that the door he brought was too short. I had told and showed the salesman that the door I was replacing had extra trim inside the opening and the salesman assurred me that the new door would eliminate this, but the door that was incorrectly measured would still require this extra trim because the saleman Never mentioned this to the representative who took the measurements. The installer apologized and remeasured the door correctly and I had to wait sever weeks for Champion to remake my door and take another day off from work and of course they don't offer any form of compensation to their customers for their own mistakes, just Sorry for the inconvenience. The door was Finally installed yesterday and thankfully I had the same installer who had remeasured the door correctly and he did a Great job. Today I received both a text and an email informing me that my door had been received by my local office and I would soon be contacted to schedule an installation appointment, remember this is After my door had already been installed. I called four different phone numbers to speak to someone and after holding for almost 30 min, I left my call back number. Then coincidently I received an email asking me how I liked my experience with Champion, and that I should leave a review. These doors are not cheap, mine was $15,000, but with the measuring mistakes and the costs of sending the installer here twice with his truck (85 miles away) I can now see why their prices are much higher than local home improvement stores including the cost of installation. My neighbors really like my new front door but agreed that a company this big should have better communication with their customers. The pictures are of the trim on my old door which the first door would still have required because either the salesman didn't mention this to the person measuring or he just didn't measure properly to eliminate the need for this excess trim, but either one is a fail."

"Well it doesnt leak"

"We had storm damaged aluminum siding replaced with vinyl siding. This was done during January and we were cautioned that work would be performed weather permitting. Of course, all of the snow and rain arrived and it took longer than expected to be done. However, the work was top notch and workers extremely courteous and aware of maintaining a clean working area. Once the weather cleared the work was completed in a matter of days and upon inspection everything was done met our expectation. Very favorable follow through my management and workers. Highly satisfied and enthusiastically recommend them."

"Had a couple windows installed on Tues. June 20th. The screen on one was ripped, the installer said they would put a order in right away and have it out this week. There was no signoff's on work. Some of the caulk jobs around the windows are a little sub-par for my liking. Not the best quality work. Called the office for clarification on when my screen would be here this week. They had no knowledge of it, and it had to be ordered. Now it'll be July 8th before they can get out here. Had used their competitor (Hansons) for my last house. The comparison between the two is much different. Will probably go back to Hansons for the rest of the house here."

"They did a great job and easy to deal with."

"Always on time, very respectful, professional and extremely knowledgeable. Takes time to listen, provide great feedback and answers questions accordingly. Would highly recommend working with J and S Siding."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"We contacted Weatherhead and Son's to get some window's replaced. They told us up front that it would be about 3 months due to all the work they had. This would have put the time frame around late September. In the meantime they demanded the down payment right away and it was paid to them. September came and went and they had not contacted me. I placed several calls and they told me I would have to talk to Jake. After several calls Jake never called. October came and went as I tried contacting them again. It was the same story with the same result. Only when I demanded my down payment back that I got a call. He told me that the new time frame would be within the first two weeks of November. Well...Same story, same results. They are not calling me back and I fear that we are going into winter where the job cannot be done. I am to the point of calling the BBB as well as Kent County if I cannot get my down payment back. This is fraud if they insist on keeping my money for services never rendered. I am so through with them."