Get matched with top vinyl liner for swimming pool replacement pros in Whitehall, NY

"My pool pump broke right after my pool was opened and the guy that opened my pool was not helpful at all. After calling around to other companies recommended by friends and not getting any calls back, I tried home advisor and found this company and decided to give them a shot. Right after putting in my request, David called me and was able to come a day later to help. He was so very nice and extremely knowledgeable about pools. He was able to fix the problem the next day and give us valuable advice about taking care of our pool. We are now going to use him to open and close the pool. I would highly recommend David and his company."

"Ken came in and gave me an estimate on a Monday, with a tentative installation day at the end of that week. He called Wednesday and said they could be there the next morning. They arrived promptly, did the work to my satisfaction, cleaned up after themselves, and were gone by noon or so. Very satisfied with the outcome."

"Purchased the deal in the evening on Friday Feb 12, 2016. At time of purchase I advised vendor that best way to reach me is by email or Angie's messaging. Also provided two possible dates in March for the work. Winston responded the next day via Angie's message, and we set up the service date for my  next weekday off, March 2. And I sent him some pictures of the plumbing and street valve. Could not get a commitment on an arrival time, but he called me that morning and advised he had a 9am dentist appointment, and would arrive after that. Showed up with his helper about 1.5 hours later. We could not get the street valve cover off, and thought it belonged to the city, so I made arrangements for Winston to come back today, March 15.
I called the city water dept, and they sent someone over, he said it was not their valve, it was mine and he couldn't touch it, I guess each city is different?.
Anyway, I got the cover off with the help of a saw, a big hammer and a pipe wrench in time for Winston to come back today. We communicated via Angie's messaging in the meantime. Still could not get commitment to arrival time, although I asked for 8am.
Called Winston at 8:15 this morning and he said he would be her by 9:15, arrived at  9:00. We could not get the street valve closed, it was stuck. Not surprised, as it has not been accessed in at least 30 years!. We decided he would put the new valve just downstream of my existing shutoff, and from now on, will not use the old one to prevent further leaks thru the valve stem packing. I also asked him to rebuild the hose bib in the garage adjacent to the main valve, and install heat tape on the pipe before wrapping it (I already had the heat tape, just never got around to installing it. When attempting to replace the washer in the hose bib, the retaining screw broke, so he installed a new hose bib into the old valve body for me. Although I was willing, Winston did not charge extra for the extra trip and the extras I asked him to do.
Overall, I am more than satisfied with this experience. My only complaint is not getting an advance commitment on arrival times. But once I did get a time, he was punctual, even early. Would give an A- on responsiveness if I could. But overall, an A experience!
Will definitely use A REAL PLUMBER again. In fact, we already discussed installing a freeze-proof valve for my backyard hose bib.

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"SW pool & Spa, Shirl Rollins came out checked the equip. picked up the part and replaced it. She did a great job, would refer her to anyone that owns a pool."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

With over 20 years of experience, P&P Landscaping and Property Management is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business! we only do concrete no tar driveways !!!!!!!!!

Certified pool and spa operator offering complete pool care. \n\nOur services include openings and closings, vacuuming, plumbing, line repairs, pump/heater/filter, leaks, chemicals and liners.