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Authorized Dealer/Applicator for 3M Window Film products solving a variety of window related concerns on existing glass using the latest technology films including Sun Control Films, Prestige Clear Heat and Fade Control Films, Window Insulating Films, Safety & Security Anti-Fragmentation Films, Decorative & Privacy Films.

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"We regret placing our order with Pella Cincinnati, and hope that this review helps you to avoid our mistake. In September, 2021, we ordered a replacement front door and large arched window (73” x 75”) above it from Nikki M., with an estimated install date of January, 2022. Final measurements for the window was done from the top of a ~6’ ladder, for a window placed above the entry door in a two-story open foyer. Installation was pushed back to late February due to manufacturing delays. As that date approached, it was pushed again because the door had still not been received. From March - April, we called a week or so after each door delivery date had passed, only to receive a new, more delayed date. In May, we requested that the window be installed, given the door’s unending delays. This was scheduled for June, 2022. The crew arrived as scheduled, and removed the old window from our home. They then installed the new window, only to discover that it was not the correct dimensions. Tommie M., a Retail Installation Manager, was called out to the house to give us our options: accept the window which had a very different arch to it than all the other arched windows on the front of our house, or have them make a template from the old window they’d removed and manufacture a new one (likely with a similar manufacturing timeline.) Given how off the arch of the new window was (more than 4” gaps on either side of the arch) we elected to have the correct window manufactured. This seems to have annoyed the install crew, who shifted from carefully centering the new window to nailing it in and sealing up the holes with spray foam, insulation, and tape. Following this installation, I’ve contacted Pella on June 17, and July 15, and have been told that the template was sent to the factory for engineering confirmation, a prerequisite for placing the order, and that there’s nothing they can do to accelerate the process. Status update calls placed on July 1, 29, and August 8 have simply not been returned. We’re now over 11 months from the time we signed the purchase agreement, with neither component successfully installed. While we understand that COVID-19 has impacted manufacturing timelines, there’s little excuse for the lack of communication from Pella Cincinnati staff, the utter lack of urgency in correcting their errors, and the complete disregard for the fact that the front of our home looks like a contractor abandoned the job mid-install, which is effectively what Pella Cincinnati has done. Save yourself some frustration, and order your doors and windows elsewhere."

"I previously had French Doors (not from PriMax) installed for my family room to the outside patio area. These were replaced because, they constantly leaked air and water. After numerous repairs, and not wanting to continue the door repairing fiascos, I purchased PriMax patio doors; blinds within. During installation a manufacturing defect was discovered. A replacement Glass Package has been ordered and will be installed to replace the defective side. It soon came to my attention that the door locking mechanism was experiencing more difficulties when attempting to lock or unlock. This, I knew, would require quick attention; because I have two small dogs who require a regularly scheduled, and unscheduled, outside routine. I notified PriMax and they immediately sent out a service technician. Stephen continually made adjustments until the locking mechanism was working properly. Stephen was very polite and knowledgeable; he provided answers every time I questioned anything. He was very considerate: keeping his working area limited to the door and continually picking up to keep his work area tidy. Stephen informed me that when the replacement glass package arrived, he would be the one to make the replacement. I look forward to Stephen’s return for that Glass Package repair."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Isidro and his crew removed the mold and applied a paint that will keep the mold from re-forming. Isidro also determined that we would need new gutters to prevent the problem from happening again. We had known the gutters were in bad shape and we also knew the leaky gutters were probably causing problems with moisture so we went ahead and hired Isidro's company to remove the old gutters and replace them with new gutters. Isidro always took the time to explain what they were doing and why they were doing it. His crew was hard-working and friendly. We are so happy with the results! We have no signs of mold in the basement and the gutters are doing their job. It is also nice to have attractive gutters now."

"John answered all my questions and helped with the planning. I was picky. The crew that showed up was professional and polite. They even happily agreed to some last minute changes and patiently helped me find the best angle to place the entrance. I would hire them again."

We are a high end home improvement company specializing in the highest efficiency replacement windows, vinyl and composite sidings, and entry doors throughout the Midwest.

"I do not recommend this company if you actually want a company that backs their warranty. We've had 2+ leaks in our home after only 6 years of a brand new roof. We were told that the warranty was not covered due to debris on our roof (we literally have leaves on our roof, who doesn't??). Then, we were told that we need all new siding to reinstate our warranty even though we had to pay and fix all of our ceilings and drywall. It's very unfortunate and I hope this helps a future roof buyer."

DBA Home Services & A CutAbove Handyman. ACA Handyman Solutions, brings to our well appreciated customers of the mid-south, prompt, reliable, courteous service. We offer affordable solutions to all your repair and construction needs.