Get matched with top in Willis, MI

"This a case of a local shop being purchased by a big guy some10 yrs ago.  As time goes on we feel less and less valued as a long time customer.  We use them for many of our repair issues and are satisfied with their work.  An example of DISSATISFACTION came recently when our year old water heater failed and was replaced under warranty.  The initial cost was $1467.00.  A year and a half later, we were hit with another $400.00 "labor charge" to replace it AND the warranty was not reset to new---with the new unit!! We have great faith in the integrity of several of our favorite service guys and request them when we call for service.  But as we told our guy "Tim" yesterday, if he goes, we'll most likely be right behind him!  That said---the office help is unfailingly polite and pleasant, they call to gauge our satisfaction with the visit and they seem sincere.  Honestly, if we switch to someone new it could be better---BUT--it could be the same or worse!  Maybe I'm dreaming to expect personal consideration regarding ALL the work and $$$ I've directed their way."

"Excellent quality of service, easy to work with, knowledgeable. Would recommend highly for any plumbing project. I have worked with them on two different homes!"

"I have used them and they were fine when I did use them. They had given me an estimate for major work that I need in the back for a clean-up thing. They gave me a price of just under $5000. I got other price from someone. I had another guy come, Ed Collins, the price is so much cheaper. I don't think I'd use Clog-Busters again. They were okay for what they were here for but for estimates for the major thing I need, no. They didn't use a camera. He did what he needed to do but I won't call him anymore. I'll call someone else. I have a slab house so you have to go through the toilet. Companies come out here and its harder than they think its going to be. The so-called deal was refunded because it didn't relate to what I needed. I thought they were good. This guy didn't reseal it, I got to do that myself. I thought the pricing was a little bit high but if you can't use your toilet, you pay what you have to pay. It was quick."

"I'm very happy with the service I received from Edge Plumbing. I had an emergency with my plumbing and needed my drain cleaned out the night before a holiday. Travis responded almost immediately upon choosing him as one of the plumbing services near me. He came over that night, and then returned the next morning at 8 AM. Very prompt and communication was constant. He got my drains all cleaned out, but found a break in my line which needed to be repaired. He identified where the exact location of the break and was very helpful working with the excavator to get my line repaired. I'm very pleased with his service, communication, timeliness, and very fair cost. I would definitely use Edge Plumbing again."

"Bob Gray and his team at 4-Ever Water-Tite did amazing work on our basement. I fully recommend this company without hesitation for any basement waterproofing, plumbing, or foundation work. The team was extremely knowledgeable and skilled, professional, courteous, and just good people all around. Bob was able to schedule our project in quickly and it was completed within three days. The work that was completed was exceptional, as well as the clean-up. The price was also very reasonable and the work has a lifetime transferable warranty."

"Was a customer for several years and took advantage of the maintenance program they offered. I had a fair amount of work done and they were always prompt and efficient, though quite pricey. One minor issue with a repair was addressed without delay. When they were last out (2016), I was told the maintenance contracts were being revised. I requested that info be sent when available, but never received anything. I have since contacted them by leaving a phone message and have also sent two requests via their website. I have never received a response. While scheduling service was never an issue, this lack of contact is why I gave an 'D' on responsiveness."

"They replace the hot water tank. Picked up a new one for me. Disposed of the old. Also reset the toilet. Very happy with the service. Very courteous, clean and prompt .Will definitely use them again"

"We contracted with JAM Home Services (Jeff) to repair and paint walls, ceilings and closets in the living/dining room and 3 bedrooms of our house. We also asked about installing base board where missing/damaged and also installing shoe molding in all rooms (we had just had carpeting removed and hardwood floors refinished), While his was not lowest estimate for the project, we were impressed with his knowledge, suggestions for successful completion and his professionalism. At our request, he suggested several colors that would work with the hardwood floors. We agreed on a start date, which had to be firm, to meet a specific timeline to place our house on the market. A week before start date, he checked in with us to be sure we still on schedule. As it happened, other projects were already completed, so he started a week earlier than planned and completed the project withing the 4 days he had originally estimated. We could not have been more pleased with the result! Each day, the work space was cleared and cleaned, except for drop cloths left to protect floors. He repaired a baseball-sized hole in the wall in one bedroom, repaired a crack in the plaster above a door in the living room, filled all nail holes. The paint on all ceilings, wall and closets was smooth and even - no messy corners or bleeding edges. The new base boards and and shoe molding were such great enhancements to the rooms. We highly recommend JAM Home Services for anyone with home repair or improvement project needs!"

"When they finally came to do the work, the work done was great. The 2 servicemen were polite, knowledgeable and did fast work. I had 3 apts scheduled that they did not come for and did not call."

"He arrived at agreed time. On arrival he surveyed the premesis and determined the sequence of steps to bring the a/con line and correct the deficiencies. After cleaning the a/c and replacing the filter he ran the system long enough to determine additional work will be required that I pospooned till fall due to financial circumstances."