Get matched with top alarm or security system repairers in Wilmington, NC

"Andrew Brown from Alarm Protection Group facilitated the installation of our home security system. He was a very helpful and informative, and was not pushy, as with other ADT sales reps. He followed up with us after the system was installed to see if we had any questions or concerns re the system. I highly recommend Andrew to anyone who is interested in a home security system."

"My alarm installer Conner was very easy to work with. He was on the job site on time. He explained how the system work clearly. He took the time to hide all the wires and cleaned as he go. I'm happy with his installation. We highly recommend ADT Authorized Premier Provider to anyone that needs a new alarm or security system."

"Good price. Typical monitoring services. My only real issue is that most of their account servicing needs to be done via snail mail or over the phone--they do not have a website to update contact info, billing info, or other details."

"Frontpoint's customer service is excellent in my experience. I've rarely had any kind of a hold time when calling them, and their US-based call center staff are friendly and polite. Occasionally, slight oddball issues led to me needing to make more than one call to resolve an issue, but they worked with me to resolve problems as necessary. The system was fairly simple to set up, but not quite as intuitive and easy as they seem to think - I had a few problems that couldn't be solved until they shipped me additional adhesive. I also received two faulty sensors in my original purchase. Frontpoint was helpful and pleasant in resolving those issues, and even overnighted a box of replacement supplies to me to eventually resolve the problem, but of course I would prefer not to have had to deal with this at all. The service calls quickly when an alarm is triggered, and leads me to feel more secure. Thankfully, I haven't had any break-ins or other actual emergencies since installing the system. Frontpoint is fairly future-ready: I have a camera feed I can view online on their website or mobile app, and I have my wifi thermostat hooked up so that I can use one app to control my cameras, security system, and HVAC system. I recently received a Google Home as a gift, and I do wish that Frontpoint integrated more easily into that - but none of their competitors seem to do so, either. Overall, I'm satisfied with my purchase and agreement. Frontpoint hits just about at the sweet spot between total DIY (purchase your own cameras and alarms and monitor them yourselves) and paying someone for a service (ADT, etc.). I'd love if it was a little cheaper, but it doesn't seem unfair."

"We learned on a Friday afternoon that my husband needed a criminal background check in order to participate in an international program - that he was scheduled to fly out for on Sunday morning! We found many online providers that offered an "instant background check" service, but were hesitant to give his SS# to just anyone, so we came to Angie's List to see if any trusted providers were listed here. Upon finding CSI Secure Solutions, I called them directly, and Chris himself (the owner) answered the phone. He personally committed to get it done, and he worked with me directly to get exactly what I needed within the time frame required. He made a stressful situation very seamless and simple, and I recommend him extremely highly!"

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AIO provides computer support services for all PC platforms including Apple OSX/iOS, Microsoft Windows, and Google Android devices. \n\nWe are the only company on Angi.com with a BBB A+ rating providing nation-wide IT support on-site/remote services from over 1500 locations. You can call us directly at 832-402-1335, option 1 for sales, to be connected to a sales engineer if you need immediate help. You can also visit our website at https://aiosupport.net. We look forward to helping you!

"I will be highly recommending them to anyone looking for electrical work. I was contacted within 24 hours of purchasing the service voucher on Angie's List to schedule the work, which was done the very next day. We paid for 8 hours of labor for 1 tech; or 2 techs for 4 hours, we had 2 show up and they showed up on time and finished the work within the time frame with no overages. The quality of the work was excellent. There's not one iota of wobble in either of the ceiling fans we had installed, and the outlet in the ceiling for the garage door opener looks like it's always been there. They had to take the installed shop light down to put that outlet up and they put it back up better than it was done in the first place. There will be no hesitation in using them again, or recommending them to anyone I know. And if Solstice wants a recommendation to put on their website, I'll be glad to provide that as well!"

"I have had that service for 3 or 4 months. There were several robberies in this area and that is why I got it. They are competitive. It was one of those deals where I got it for free and then I pay for the monthly service. It is a two or three year contract. They call the police if someone sets off one of the sensors. If I do not get to the alarm in time, they will call me. I have had a couple of times where my grandson set the alarm and I went into the garage and did not hear it go off and the next thing that I knew the police were there. There is a $25 fine for those. It has nothing to do with the alarm company. If the city gets called out 3 times, the first time is $25, second time is $45, the third time is an additional $45, and they evaluate the system. That has not happened yet. I have been happy with them. It runs strictly by cell phone. They are right on it when that alarm goes off. They sent it to me and it had all of the parts and then I installed it and it is fairly simple to do.
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I responded to an ad for a $99 ADT alarm installation and ended up buying a $1900 system. My monthly monitoring fee doubled to $56 a month. It does include smoke and fire monitoring which the previous system didn't. System was installed on time. But I now have a re-occurring fault with the front door sensor. This coming Thursday will be the 5th time Protect Your Home will be attempting to fix the same problem. I called ADT to get a billing adjustment, and they told me I have to call back after the service call to request an adjustment. Strange, but even I (at 70-years old) can get to the alarm history and see the number of faults that have occurred over the past 8-10 weeks.

After foolishly signing a 2-year contract, I found all of the alarm equipment could be purchased at Radio Shack for 1/3 to 1/2 the price ADT charges. It appears the alarm companies are primarily interested in selling alarm systems and monitoring contracts; all of the actual monitoring is done by computer.

The service calls are easy to make and the response time is pretty good, but I'm tired of getting service for the same problem with no relief from ADT.

My advice is to shop around for alarm systems, especially for the monitoring contracts. Beware of the fine print that automatically renews your contract unless you proactively cancel during the last month.

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