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"Water was backing up into my tub and shower, and clear water flowed from my cleanout when I opened it. I didn't know if it was a clog in the main drain pipe or a problem with my septic system. I called Earls because of the plumbing services reviewed on angies list, and because, in addition to plumbing repairs, their own web site said: <br /> < <br /> For complete service, maintenance, and repair of your septic system and leach field, call Earl's Performance Plumbing today. At no charge we will send a technician out to perform a complete septic tank and septic system anaylsis to determine the condition of your septic tank, leach field, leach lines, and related plumbing. All of our work is backed by our 100% satisfaction guarantee - fixed right or it's free, so call now: 343.0330. <br /> - <strong>Septic tank repairs <br /> -Leach field inspections & repairs <br /> -Septic system maintenance </strong> <br /> -Escrow inspections <br /> -Sewer hook ups <br /> -Excavating and backfill <br /> Call Now 343.0330 <br /> > <br /> I figured I was covered... <br /> I described my problem, and said that I didn't know if it was a clogged drain pipe or my septic. They were very nice, and seemed professional, and prompt. <br /> They sent a nice, polite, repair man in a couple of hours, who snaked out my cleanout, told me the drain was clear, and then told me my septic tank was full, that was the problem, and they don't handle that. He told me I would have to have my septic tank pumped out. <br /> 20 minutes and $118 later I have to find someone who can actually do the job, having wasted the time and money. <br /> I mistakenly thought that complete service, maintenance and repair of your septic system meant they could fix my septic if it needed it. <br /> Update on 4/10/14: <br /> I had another company come up to pump out the septic today. When they lifted the lid, they found that the DRAIN was clogged, they showed me the clog, a tangle of roots, I watched them clear the drain. I watched the water, etc. run out. They told me that my backup was caused by the clog. So Earl's did not even do what they charged me for. <br /> I feel like I was taken advantage of: <br /> -either the technician did not know how to snake out a drain, or <br /> -did not want to do the work it would take to clear the drain, or...? <br /> <strong> <hr /> UPDATE 4/22/14<br /> </strong>I received a note with an apology and a refund of my charges from Earl's, which was very professional, and based upon <br /> this I would definitely try to use them if I had an indoor plumbing problem in the future. <br />"

"Once again Earl&#39;s performance plumbing knocked it out of the park. This company is GREAT ! I called at 10 am, scheduled an appointment the same day for between 12 &amp; 2 pm, Jose arrived at 1:30 and was finished , paid , and gone 30 minutes later. These guys go above and beyond my expectations for a fair price too. I&#39;ll say it again, I wouldn&#39;t think of hiring any other company. Thanks again team Earl.??"

"Oak called 2nd but came next day/ UN-prepared to do either repair or water test (requested on phone) or even replace with ready new ADA toilet that the lying receptionist booker said they have “some in stock and if not he will show a catalog of choices”. Guy came punctually with Nzo tools or appliances Or knowledge of what I asked for as an “URGENT repair/replace”. See ABC review same call. Not quite as bad as them doing same since we also still have broken HVAC too, both said they would fix ( I bought gasket already, they could have put in) or replace if they brought new toilet. Problem is not in water pipes except they need testing for lead - both said they would do this too - when I asked oak re taking a sample, how long sitting in pipes? He wiped off his soda water bottle and asked “which pipes?” !!"

"<p>Frankly I don't remember the exact date or price but it started with a plugged drain that if I agreed before they started to clear it would be one price and if it turned out to be a big drain in the pipe under the house it would be another price, but if I prepaid a cheaper price up front even if it was just the pipe in my house it would cost me much less if I needed the whole thing done, but that price was twice the price of just unclogging my plugged drain in my sink. I had used them before and like them but this ruse was ridiculous, and I have never used them again.</p> <br />"

"Jose and team were extremely professional, knowledgeable and friendly. The work they performed, installing a new electric tankless water heater, was accurately installed. Jose recommended a water heater that exceeded my expectations and has worked expertly since. I also hired Jose to repair a leaking pipe in a bathroom which he did on an emergency basis. He andâ  s his team are scheduled to install a shower in the same bathroom, and to perform the work needed to remodel my kitchen. I highly recommend Jose and his company to anyone seeking expert professional plumbing work."

Bonney Plumbing, Electrical, Heating and Air, has been your local, reliable service company since 1978. As an A+ rated member of the Better Business Bureau, we have worked hard to build our reputation by providing you with top notch technicians, superior products and exceptional customer service. We have serviced thousands upon thousands of satisfied, loyal customers and are so pleased to earn your referrals. You can count on Bonney for quick, reliable service and repair for your plumbing, electrical, heating and air conditioning needs.\n

"We purchased a house with a wood burning fireplace - but it didn't have any doors on it.  We have small children, so we needed to childproof it and reduce potential messiness.   I called and made an appointment for an estimate.  Mike came out quickly and on time.  He looked around the house and suggested an antique bronze finish to match the other hardware.  He measured, went back, then emailed us a few brochures with prices.  We chose the style we liked and ordered.  He said it would take two weeks to get the doors in.  In about two weeks, he called for the install.  The installer came out (on time), installed the doors, and went over cleaning/operation with us. <br /> The doors look fantastic!  Mike's suggestion was right on and the doors really upgrade the look of the fireplace.  Both Mike and the installer had suggestions if we ever want to convert to gas... apparently the gas lines are plumbed in so it would be easy and not very expensive. <br />"

"My 12 year old gas water heater finally bit the dust a couple of weeks ago. I requested quotes for replacement and received response from 2. One (unnamed) had 4 different people call within a space of 2 hours, none of whom could give me an estimate (they wanted to come ‘analyze’ the problem. The other was Russell from Sacramento Sewer and Drain. Took about 10 minutes to explain what I needed and get a quote. Scheduled for the next morning. Showed up on time, took out the old one, installed the new one, tested everything, cleaned up and we had hot water before noon. The estimate was right on, and he took the old one with him. That’s how it’s supposed to work, but I’m afraid it’s kind of rare. In any case I recommend Russell and SSD highly."

"We called Jacob today for a non-emergency small job; to our surprise, he was at our house within a couple hours. Very happy with Jacob and his work. Works fast, fair price, personable yet professional and very experienced, so much so, we got quotes for all kinds of plumbing work that we are going to have to do soon. Saw pics of his other work - beautiful quality workmanship. Glad we contacted Jacob, we can rest easy about these other jobs that We have been putting off. Now we have a compentant trusted plumber for jobs big and small; we are in good hands. I will absolutely recommend Jacob to friends and family and also to my neighbors on the Nextdoor app where people ask for referrals based on someone else's experience with companies all the time."

"<p>Tim was outstanding. The grill works better now then it did when it was new (gas flaws in my original installation).</p> <p>The cost of rebuilding was a much better investment than buying a comparable unit. I needed somebody who had the skills to confidently complete the task. The Doctor did it. </p> <br />"