Get matched with top fire or smoke damage recovery pros in Yulee, FL

"Upon receiving my bill I was charged for several things they did not do adding up to almost $100. Although it not much it adds up. Very disciplined I feel like they took advantage of the situation billed me for moving the washer which I did myself because the supervision that was out here sat in his car for 27 minutes talking on the phone with other clients. He also kept calling my insurance to get approval to remove the mold when I clearly told him I did not want their company to do it. He called several times without my knowledge."

"After our mother passed away the damage we found in her home from mold and trash was extensive. We had no idea what to expect when we called asking for hep but after meeting the owner and staff a plan of action was discussed in detail with us so that we understood every step of the way what to expect. From beginning to end every detail of the job was handled with care and support from the staff and Management at PuroClean! Fast and friendly a whole crew of workers arrived the next morning and helped us clean out our mothers’ home and begin treating the mold damage. Some companies may just arrive at your home to do the job but PuroClean actually cared about us as people and not just another job!!"

"Travis was excellent. Very professional. He went into the attic to see where the leak is coming from, before giving estimate on repairing the assumed mold in the wall/ceiling intersection . Unlike others, who gave astronomic estimate without even looking . Their estimates didn’t include repair/replacement work that had to be done on the flex duct. All repairs were completed on time and based on my availability. The quality of work was excellent. Thank you for a wonderful experience!!"

"Wade and team were very professional and courteous. He made sure that the project was completed accurately and to my liking. He was available to answer any questions that I may have had. I would recommend his services to anyone in the future."

"They came very quickly, took care of the problem, and they are very efficient."

"I wanted to write about our experiences with Cedrick Jones and Gold Star Adjusters. Our insurance company was planning to not pay us for major damage we sustained during a wind storm that hit our house around Feb 2020. Even though water came into the house and was inside the wall, they told us that the damages were only worth about $2K or so and that it would be a cheap fix and the amount conveniently was below our deductible threshold. Mr. Jones was able to force the insurance company to pay out more than enough money for us to hire professionals to come out and rebuild most of the interior and some of the exterior wall where the water was coming from. If it wasn't for him, we would have been on the hook for several thousands of dollars worth of repairs. Mr. Jones also took the time to look over our insurance policy to make sure that they hadn't hidden high deductibles on other items on our policy to prevent any future surprises. I wanted to let you know that Mr. Jones handled everything above and beyond the normal level of care and professionalism one would expect from an adjuster. He spent several hours at our home ensuring that any and all damages were fully accounted for and held the insurance company accountable for payment of the damage claims."

"Used them once and the service tech smelled HEAVILY like cigarette smoke, quite repulsive. He was also curt and short but did a satisfactory job. The second time I used them the owner accompanied the same tech due to me reporting him. The job went more smoothly and I was satisfied. The third time I scheduled and had to cancel ahead of time due to illness and then rescheduled it. The day it was rescheduled for, the water to the whole building I live in (condo) was going to be turned off. Owner/scheduler was notified 24 hours in advance -as soon as I knew- and she was curt and abrupt about rescheduling and gave me an ultimatum that this was the last rescheduling allowed. It didn’t really matter that I had no control over the condo management turning off the water to the building for plumbing repair. Update as of November 19th Carpet cleaning. Fact remains that the water was SHUT OFF to the building and since you require our water to do your job, you couldn’t do it. And secondly, with all due respect, you could use some spelling and grammar lessons."

"Jason did an excellent job. He was punctual, affordable, and even came out on a Saturday."

"The roofers damaged the stucco in 3 different areas of the house. They quote me leaf guard gutter screen and installed a knockoff brand. There is Roofing tar splattered on the house in several areas and now i need to repaint"

"They were very thorough, they took about 2 hours and they did a fantastic job."