Get matched with top water heater repair or service pros in Brooklyn, NY

"Setting up an appointment is really simple. The customer service rep is very friendly, they called the day before to confirm, and then the morning of the appt when the technician was about 30 minutes away. The technician was a very nice and professional guy. He showed up, did an initial assessment of the possible issues, then after discussing the initial price (+ any supplemental prices after he started the work) he called his office to indicate he was going to start the job. So far, it seems like he repaired the primary issue and had some other suggestions to avoid the issue in the future. He cleaned up all the debris after finishing the work. Sessa generally has a set price for each different kind of repair, but it's a little frustrating that 1 - they won't tell you the prices over the phone and require someone to come out to inspect, and 2 - the inspection fee is not taken off the price of the work. So, I thought that might be a better option not knowing how long it might take to repair. However, if you have a general sense of how long it is going to take it might be worth checking with others who charge hourly rates. I felt like the final price was higher than it might have been if I chose someone who charges hourly rates. Overall, I am happy with the work and would recommend Sessa. They have a good reputation, the tech was professional and seemed to know what he was talking about, but the pricing is probably higher than other plumbers. You could probably shop around for cheaper options, but having confidence that the issue is addressed and you are working with a reputable firm might be worth the higher price."

"Quick response to an emergency situation. The water heater was replaced at a reasonable price. David spent a great deal of time making sure the old tank was removed carefully even though it was difficult to drain the water because of the large amount of sediment build up. He worked very methodically and made sure the new heater was installed and working properly. Also did a very good job of cleaning up."

"Mr. John Livingstone and his crew replaced my non-functioning 30 year old gas boiler with a brand new state of the art boiler on July 29th 2021. The removal and installation took about three days to complete. Mr. Livingstone and his assistants were very professional, courteous, and extremely knowledgeable about exactly what was needed for the job. They cleaned up everything and no debris was left on my property. My boiler room has been transformed into a work of art with all the new black and copper piping in addition to Rolls-Royce like boiler. Thank you Mr. Livingstone for this amazing gift. My wife and I appreciate and love you. Thank you also for your recommendation of a competent chimney cleaning service. I appreciate you."

"They came quickly. Assessed the problem, explained what needed to be done. They replaced my water heater in a timely manner. I was pleased with their work."

"They came out the same day and was professional. The heat was repaired the same day and the price was reasonable. I would recommend him to anyone."

"They were on time, they were professional and knowledgeable. They installed a water heater for my parents. The water heater works great. Thank you so much Alfons. We appreciate your time."

"I sent Moe a video of a controller that was making clicking sounds he came with in the time he specified came checked boiler out found a bad sensor on hot water circulation discharge pipe and leaking pressure relief valve. Had to go to supply house to get parts and repaired boiler which did not want to turn on. We thank Moe and would use his company again for there service."

"I had an issue with my stream boiler last Saturday. Did a google search and called multiple companies except Lighthouse (also part of Premier HVAC) picked up the phone right away and the tech Slava (unsure if I spelled his name correctly) showed up an hour after my call. He was very knowledgeable. He first did a thorough inspection on my streamer boiler (I thought mine was called furnace but he corrected me and luckily Lighthouse also repair stream boiler), then giving options (replace the water feeder and side glass or the whole stream boiler since mine was already past 30years and it may not last long). Due to budget issue, after discussed with my family, we chose for now just changed the parts. Slava has no problem with that and I got lucky that he was about to arrange time to have the work done the same day. Slava is also very patient and professional. As he learned that I am new to streamer boiler, while he was doing his work, at the same time, he was giving “a lecture “ in terms of names, functions of each parts and the concept of how the stream boiler works and how to maintain it properly. I gotta be honest that I don’t recall all the he mentioned but at least now I have a concept. In terms of the price, I can’t say that it’s cheap but you pay for the quality of service that you get. Slava literally taking his time and spent about 4 hours to repair. Highly recommend."

"I was very happy with my service call today! The repairman, Scott, was knowledgeable and pleasant and wore a mask and gloves throughout., so I felt safe, despite the pandemic. He serviced both of my central air systems and diagnosed the problem with the malfunctioning one and fixed it. By the time he left my house was already a much more pleasant place to be!"

"These guts are my go to guys for all HVAC repairs. Rebuilt one of my heaters in an impossible crawl space. Great service & reasonable."